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FAQs

Enabling and Changing Schlage RC (RC11, RC15, RCK15) Aux Input

Resolution: The Schlage RC’s Grey wire (Auxiliary Input), when connected to the Black wire (Signal common/dc ground), can be used to remotely unlock the access point.In order to enable this function for the Ac...:

Enabling and Changing Schlage RC (RC11, RC15, RCK15) Door Sense (DPS) Input

Resolution: The Schlage RC’s Blue wire (Door Position Switch Input), when connected to the Black wire (Signal common/dc ground), can be used to monitor the physical Open/Closed state of an access point.In orde...:

Enabling and Changing Schlage RC (RC11, RC15, RCK15) Request-to-Exit (REX) Input

Resolution: The Schlage RC’s Green wire (Request to Exit Input), when connected to the Black wire (Signal common/dc ground), can be used to monitor or release the access point.In order to enable this function ...:

Device Connected to Pure Access Cloud Constantly Beeping

Resolution: The Schlage RC has a built-in accelerometer that functions as a tamper sensor. This tamper alert is enabled by default once the reader successfully contacts Pure Access Cloud for the first ti...:

Enabling the Schlage RC (RC11, RC15, RCK15) Lock On Close (aka Anti-Tailgate) Function

Can I submit a feature request for Pure Access Cloud?

Resolution: You can submit feature requests for Pure Access Cloud at https://product.pureaccess.com. Click the ‘Submit Idea’ button on the upper-right portion on the screen. The Pure Access Engineering Te...:

How do I provide a dry contact for Isonas RC-04 or a Schlage RC Reader-Controllers?

Resolution: :

What is the contact information for the Isonas sales team?

Resolution: Here is the contact information for the Isonas sales team:[email protected] :

What is the relay contact rating for the Isonas ASM/EDK module?

Resolution: The relay contacts are rated for 3A/30VDC:

Is the Isonas DESFire credential supported by Schlage Reader Controllers (RC11, RC15, RCK15)?

Resolution: Yes, the Schlage Reader Controllers can be configured to read the Isonas DESFire credential with the CE-5901-0402 configuration card.Note: The devices can only support one type of DESFire credentia...: