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FAQs

How is the rose installed on a Falcon MA mortise lock with Latitude (LAT) or Longitude (LON) trim?

Resolution: Falcon MA mortise lock levers are typically designed so that the rose or escutcheon can be slipped on over the lever and spring cage and then secured in place. However, the Latitude (LAT) and...:

Can the 6440XP be held open with a constant contact, alternate action, or key switch?

Resolution: The 6440XP cannot be held open with a constant contact or key switch and does not have an alternate action function.The hold open time is adjustable from 1-30 seconds:

What is the length of the pull side surface mounted Sr Swing track?

Resolution: As of April 14th, 2020- the Sr Swing Pull Side track is 8" long and 1" tall.See here for current pull arm instruction sheet.:

How long is the companion cable on the senior swing?

Resolution: The length of the Sr Swing companion cable (9550-982) is approximately 54".:

How can I fix my B60N deadbolt if the thumb turn is hard to turn?

Resolution: Pressure in the thumbturn can be caused for a few different reasons, to troubleshoot start by locating the source of the pressure. Uninstall the lock and interact with the components individua...:

What is the size of the 169 bumper set screw?

Resolution: The screw that holds the post in place on the 169 bumper assembly is a 10-32 x ¼ one point set screw.:

Is the Sr Swing available with a door position switch?

Resolution: The Sr Swing can be ordered with a door position switch on surface mounted push side units only.Sr Swing DPS is available on 9542DPS REGARM, 9553DPS REGARM2, 9563DPS REGARM2.:

Can the Indicator retrofit kits can be installed on ND locks manufactured before 2017?

Resolution: Product manufactured prior to February 1, 2017, must be updated with parts or conversion kits to allow the use of Indicator Kits.ND40/44 functions - Order the 40-600 conversion kit and replace the ...:

What is the length of the 2030-3038 track?

Resolution: The 2030 Standard, Hold open, Bumper, and H Bumper tracks are all 22 ½” in length. :

What is the length of the 2010-3038 track?

Resolution: The 2010 standard, Hold open, Bumper, and Hold open bumper track is 22 ½” in length. :