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FAQs

Is there an audible signal switch with the QELA?

Resolution: Yes, it has an audible buzzer. It is specified as QEL-B.There's even a kit to convert existing QELs.The part number for the QEL-B modular buzzer is #47856044.:

Where can I find Interactive installation instructions for the Schlage LM9200?

Resolution: Click here to launch the LM9200 Interactive Installation Instructions. :

Is there an overlay cover available for swapping a CO series lock with an NDE?

Resolution: There is no cover available through Allegion. The customer can use a door wrap or get a cover custom made by a third party to mask the holes left by the CO lock.:

Is there an overlay cover available for swapping an AD series lock with an NDE?

Resolution: There is no cover available through Allegion. The customer can use a door wrap or get a cover custom made by a third party to mask the holes left by the AD lock.:

Can the Von Duprin 98/99 EO be used with the AD 993 series?

Resolution: The 98/99 EO exit device comes with the NL drive screw installed and can be used with the AD 993 series.:

Can the Von Duprin 98/99 EO be used with the CO 993 series?

Resolution: The 98/99 EO exit device comes with the NL drive screw installed and can be used with the CO-993 series locks.:

Can a CO lock use a 5 ½ Latch bolt Bracket Extension that is used with an NDE lock?

Resolution: Yes, a CO lock can use 43-005 that is for an NDE, if the UL listing does not matter, otherwise the CO part would be 43-001.:

Will the 490 Armature mounting fastener pack P44489110 work with an M490DE/DEP?

Resolution: Not as is, however, the difference in the armature mounting kits is the length of the armature bolt. The M490DE/DEP has a longer armature bolt than the M490. If just needing the washers, the ...:

What is the part number for the secure OSDP card and when should it be used?

Resolution: The Command Card CE-000-010 is needed if Secure OSDP is being used, and a reader is moved from one port to another and needs to create a new session key.:

Can I remotely unlock a WRI400 to open a gate?

Resolution: The quickest way is to change the default heartbeat of 10 mins to 1 second, then send an unlock from the access control panel (ACP) and the gate will open.Or if the WRI400 is linked to a PIM400 TD2...: