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FAQs

What color are the rubber tips on an Ives FS452?

Resolution: The rubber tips are black.:

Are the Ives 5" 5BB1 HW Swing Clear hinges only for square edge doors?

Resolution: Ives Swing Clear hinges are available for Square Edge doors by indicating the SC code when ordering.(for example; 5BB1SC-size-finish).The Square Edge Swing Clear Hinges use Ives 4.5" and 5" Full Mo...:

Can a Falcon 912L trim be ordered for a 3" thick door?

Resolution: No, we do not do engineering specials for Falcon in this regard. :

Are the 996L-NL screw packs for 2-1/2" thick doors standard items now?

Resolution: Yes, the screw packs are now listed in the price book.:

Do all e-strikes now, especially 6000 series, come with CON connectors automatically?

Resolution: Not automatically, they have always come with a small plug and a pigtail, but those are not the CON connectors.…if you order a 6100 or 6200 with the CON, you get an adapter to go from that sm...:

Can the Ives FB31T be used on beveled edge doors?

Resolution: Yes, the FB31T can be used on beveled edge doors.:

How do you order the 4110 spring cush arm only?

Resolution: To order the 4110 spring cush arm only you would order a 4110-3077SCNS (spring cush) arm and specify finish.:

Does Schlage have an indicator deadbolt?

Resolution: Schlage offers Indicators for both the B500 Grade 2 and the B600 Grade 1 Deadbolt series. The available B500 functions: B572, B580, B581, B560, B561, B562 and B563. The available B...:

Can Schlage locks be modified to accomodate other keyways?

Resolution: Schlage residential locks cannot have the keyway changed nor do we do offer kits to convert, The locks will only accept 5pin C keyway.:

Can you order the fire cup and fire disk as a separate item and add to the B500 indicator to create a fire rated deadbolt?

Resolution: The fire cup and fire disk for B500 indicators is not available as sold separate parts. The complete lock with indicator would need to be ordered with the “F" suffix to have a 3-hour fire rating an...: