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FAQs

Where can I find my key code on the cylinder of my lock.

Resolution: The key code for our locks is not stamped on the cylinder but on the original key of the lock. If you no longer have the key, then the cylinder can be taken apart to identify a keycode. ONLY LOCKSM...:

Does Schlage make inactive/dummy keypad locks?

Resolution: Schlage does not make inactive or dummy keypad locks.:

Can I Pair Multiple Locks to a Single Airbnb Property?

Resolution: No, Airbnb app currently restricts you to pairing only one lock with each property location.However, if you use the Schlage Home app, you can connect and manage multiple locks at the same location ...:

Can I Return a Lock Purchased from Airbnb if it Doesn't Meet my Expectations?

Resolution: Yes, if the lock was purchased directly from Airbnb or through the Schlage partnership site, you can initiate a return claim by contacting Schlage at 800-297-1272. Please ensure you have your purch...:

What SDI 100 Level/Model is the Republic DP series door?

Resolution: Level 1 Model 1 (Standard Duty, minimum 20 gauge, hollow steel composite)Level 2 Model 1 or 2 (Heavy Duty, minimum 18 gauge, hollow steel composite):

What is the difference between the F60 and FE285?

Resolution: The main difference between the Schlage Model F60 and FE285 is that the F60 includes both the handleset and deadbolt (B60), providing a complete locking solution, while the FE285 does not include a...:

What thickness is available for Republic DL series doors?

Resolution: 1-3/4" (14 gauge = 1-13/16"):

What published standards do Republic DL Doors adhere too?

Resolution: A. ANSI A250.8-2017 (SDI 100) - Recommended Specifications - Standard Steel Doors & Frames; Steel Door Institute.B. ANSI A250.4 - Test Procedure & Acceptance Criteria for Physical Endurance...:

Is the Republic DP series door handed?

Resolution: No, the handing design is square edge, non-handed.:

Does the Republic DP series door come standard with a universal hinge prep?

Resolution: Yes. The universal Hinge Prep allows for an easy modification from standard to heavy weight hinge prep.: