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FAQs

Can the AD and CO series locks be ordered with a custom matched finish?

Resolution: The AD and CO series locks are only available in factory standard finishes and cannot be ordered with a custom matched finish. A split finish is allowed where the inside and outside of the lock is ...:

Are the AD/CO series locks available with a braille keypad?

Resolution: There is not an available braille keypad for the AD or CO series locks.:

Can an LCN 4050A EDA mount with GJ90?

Resolution: ST-5204 is used with a 4050A EDA closer and GJ901-904 overhead stop. This can only be used with GJ901-904. Use Rw62A arm if using GJ905 or GJ906 ST-5204 includes...:

Does Schlage allow stores to sign up to sell their products?

Resolution: Schlage may have a sales rep that you can inquire with. Please contact us so we can provide you with the contact information for your local sales rep. :

Can an EL1690 or EL1790 be converted to hex dogging?

Resolution: These devices cannot be converted from electric latch retraction to hex dogging. The units would have to be replaced.:

Does Von Duprin make a thumb turn for cylinder dogging or the -2/-2SI options?

Resolution: Von Duprin does not make the mortise thumb turn or rim thumb turn. These can, however, be purchased from Schlage. :

Do the Ives XY hinges open to 180°?

Resolution: Yes, the XY series hinges open to 180°:

Does Falcon have a delayed egress system?

Resolution: Falcon does not have a delayed egress panic bar like the Von Duprin Chexit device (reference Von_Duprin_Chexit_Data_Sheet_110942.pdf (allegion.com))..A Delayed Egress System (reference can be creat...:

Can the Chexit signage come in different colors?

Resolution: The Chexit signage is only available with red lettering on a white background. :

Will the Ives back-to-back "P" mount work on a 3/4" thick glass?

Resolution: There will not be enough threads to work on a ¾" thick door, will have to order “P” mount as an engineering special for the thicker glass. :