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FAQs

Are Apple Home Keys Compatible with Airbnb?

Resolution: While the BE499 Encode Plus smart lock works with Airbnb, it's important to note that Apple Home Keys cannot be shared through Airbnb's integration.Instead, Apple Home Keys are ideal for property o...:

What is the overall length of the LCN 8310-804 door mounted safety sensors?

Resolution: The DMSS are shipped at an overall length with the end caps of 34.5” long.:

7500 mortise lock UL label

Resolution: The model 7500 locks did have a UL classification label in the past. In partnership with UL, it was discovered that the 7500 mortise lock could not have a UL classified label on it. The...:

What is LCN Special Template ST-3478?

Resolution: ST-3478 is used when mounting the 3130 cylinder body inside the head frame instead of the door. The track would then be mounted inside the door. This application uses a special mounting plate.For c...:

Does the Senior Swing need to be on a dedicated circuit?

Resolution: The Senior Swing line of automatic operators requires a dedicated circuit because any line noise could cause an issue with operation. :

What is the shipping weight of the 4631 and 4642 LCN Operators?

Resolution: The shipping weight of the LCN 4631 and 4642 is approximately 36lbs.:

Did LCN ever sell a 4040SED that was powered by a 9v battery?

Resolution: LCN did at one time offer a 4040SDB, which had a detector and was powered by a 9v battery. It was obsoleted in DEC of 97 and no replacement parts are available.:

Do we offer thin door spacer kits for the ND Indicator?

Resolution: The available thin door spacer kits will accommodate door ranges from 1-3/8" to 1-11/16" and are manufactured from Stainless Steel. They are available in 622 and 630 finish only.For a door thicknes...:

Is the ND Indicator handed?

Resolution: The ND Indicator is handed and can be changed in the field.Click here for the Interactive and PDF Installation instructions showing the steps for handing. The lock box lid also has printed ins...:

Where do I find Installation Instructions for the ND Indicator?

Resolution: Click here for the Interactive and PDF Installation instructions and the Troubleshooting Guide. :