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FAQs

Is there a way to use a 4040XP cylinder in a 4000T pocket installation?

Resolution: The 4000T cylinder can be replaced by the 4040XP cylinder by using special template ST-2967.Spring power of the 4040XP cylinder needs to be set to properly close the door.:

Can you mount a Falcon SC71A pull side with swing clear hinges?

Resolution: The SC71A closer mounted pull side will work with swing clear hinges. You would just need to locate the closer and arm from the Center Line of the swing clear hinge pin. :

Can you adjust the Benchmark hold open time?

Resolution: The Benchmark series operators have an adjustable hold open time from 1 second to a maximum of 15 seconds. The default time is 10 seconds. The hold open time adjustment is an adjustment on th...:

Will an LCN 3130 concealed closer work on a 16" wide door?

Resolution: ST-1654 would be needed to use the LCN 3130 series closer on a 16” wide door.This ST uses a special arm, track, and templating. NO Hold Open or Bumper options available with this ST3131 c...:

Is there an ST to mount a 1460 top jamb on an 18-inch door leaf?

Resolution: Special template, ST-2439, is used to mount a 1460 closer top jamb on an 18-inch-wide door. This is special templating only, no special parts.:

Does Steelcraft offer polyurethane core between the stiffeners on the B series steel stiffened core door?

Resolution: Polyurethane is not an available core on the B series door. B series doors are only available with the standard fiberglass bat insulation between the stiffeners.:

What frame series are available from Steelcraft for use on hurricane applications?

Resolution: Steelcraft offers both the F series and MU series frames for hurricane rated openings.The F series is available in 16-, 14- or 12-gauge material.The MU series is only available in 16-, or 14-gauge ...:

Does Steelcraft prep for auxiliary fire pins on fire rated hollow metal doors when used with the SVR or CVR devices with the LBR option?

Resolution: Auxiliary fire pins are required on fire rated pairs of doors when used with surface or concealed vertical rods with the LBR (Less Bottom Rod) option. Steelcraft will automatically prep for the fir...:

How do I program the AD-200 to accept a 3-to-6-digit pin without requiring the use of the # symbol.

Resolution: The PIN LENGTH property is set using the Schlage Utility Software. On the Android device when connected to the AD-200, go to Device Configuration and the Lock tab. Click on Pin Length and change th...:

What is the difference between a B60n and B62n?

Resolution: The B60n is a single cylinder deadbolt that has a key hole on the exterior and a thumbturn on the interior. The B62n is a double cylinder deadbolt which has a key hole on both exterior and interior...: