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FAQs

Is the Gen2 indicator available with dual indication on the Schlage L9000 mortise lock?

Resolution: As of February 1, 2024, Schlage L9000 mortise locks can be ordered with dual indicators - both outside and inside. However this is dependent on the particular lock function supporting indicat...:

Schlage NDEB and LEB in Pure Access Cloud - Support for Lock Functions

Resolution: Question:Does Pure Access Cloud support special lock functions of Schlage NDEB and LEB locks?Answer:Yes. Within Pure Access, the function of a lock can be set under “Edit Device Settings” on ...:

Schlage RC and Pure Access Cloud - Not Connecting after Commissioning

Resolution: Question:I have commissioned a Schlage RC using Engage Mobile App, within the correct Engage site, and the device is not connecting to, or showing in, Pure Access CloudAnswer:Verify device is commi...:

What closer reinforcements (optional) are available on the Republic DP series door?

Resolution: 14 gauge standard:

What face skins are available on the Republic DP series door?

Resolution: 20 gauge or 18 gauge, Cold Rolled Steel or A60 GalvannealedAll DP Embossed are A40 galvannealed:

What type of bottom channel is available on the Republic DP series door?

Resolution: Bottom Channel is an inverted 16 gauge channel, projection welded at a maximum 2-1/2" on center:

What type of top chanel is available on the Republic DP series door?

Resolution: Top Channel is a 16 gauge flush channel, projection welded at a maximum 2-½" on center. (Optional - Inverted):

What type of edge seam is available on the Republic DP series door?

Resolution: Visible seam:

What is the thread for the 7226 bottom bearing pin?

Resolution: The thread is a ¾-16 UNF-2A thread. :

Is the Schlage Encode Series Compatible with Honeywell Systems?

Resolution: No, the Schlage Encode Series is not compatible with Honeywell Systems. Honeywell is not an official Schlage partner.For more information about Schlage's compatible partners, please click here.: