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FAQs

How do I specify the Gen2 indicator design when ordering a complete Schlage L9000 mortise lock?

Resolution: On February 1, 2024 Schlage began accepting orders for the new generation of messaging indicators for the L9000 mortise locks. The codes to specify an indicator when ordering a complete locks...:

Does Ives offer ball tips for commercial butt hinges?

Resolution: Ball tips are not available for Ives commercial butt hinges.:

When you order armor front less logo will it come with a UL stamp?

Resolution: When L9000 armor fronts are ordered through specials as less logo, there is no schlage logo or UL stamp.:

What is the part number for the ND HSLR FSIC tailpiece kit?

Resolution: The ND with HSLR trim and FSIC core, use a unique tailpiece configuration that consist of a modified A700-031 tailpiece, disk and washer. These pieces install into the back of the FSIC core like a ...:

When ordering for a non-standard thickness for the Schlage L9000 series mortise locks, are different lock bodies used?

Resolution: The lock body is the same for standard door thickness (1 ¾") and thicker doors. When ordered for 1 3/8" thick door, the lockcase is supplied with a narrow version of the mounting tabs.:

How tall is the push pad, not the 4-1/4" tall door prep, for the 9947 impact device?

Resolution: The height of the actual pushpad, the portion not in the door, is 4-5/8" tall.:

Is it possible to retrofit Ives XY continuous hinges with EPT or TWP?

Resolution: Ives XY continuous hinges can be retrofitted in the field for EPTs. However, the TWP option is factory-install only.:

Are the QEL-L and QEL-B conversion kit compatible with all versions on QEL?

Resolution: The QEL-L and QEL-B are compatible with any QEL device manufactured after 2014. QEL devices made prior to 2014 must be replaced entirely.:

What is the cylinder retaining screw part number for the Schlage L9000 series mortise locks?

Resolution: The part number for the cylinder retaining screw for the Schlage mortise manufactured after April, 1994 is L583-481.:

Does the discontinued Ives 62 wall stop use the same rubber tip as the Ives 61 wall stop.

Resolution: The Ives 62 and 61 wall stops use the same rubber tip (WSPART.1075).: