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FAQs

Can the 20-061 mortise cylinder be ordered with other blocking ring sizes?

Resolution: The 20-061 mortise cylinder can be ordered with blocking rings in 1/8", 3/16", ¼", 5/16", 3/8", 7/16" and ½" thicknesses. Specify the required blocking ring thickness when ordering. :

Is the 8310-813 Touchless Actuators IP54 rated?

Resolution: The 8310-813 Touchless Actuator carries an IP54 rating.:

Can you install a PIM400-485 and have both an AD300 and AD400 connected to same PIM? If so, would you still need to address locks as 0 and 1?

Resolution: Yes, both the AD300 and AD400 can be installed on the same bus. The PIM and the lock have to have different addresses to make sure there is no overlap. For example, the PIM is address at 0, they ha...:

How long is P44487825 M490 DEL 2 CABLE ASSY?

Resolution: The length of the cable assembly is 48 inches.:

If you turn on Degraded Cache Mode on your AD locks, what does this feature do?

Resolution: Once degraded cache mode is turned on, it will start saving granted access cards in its cache memory for allowing access when the locks go offline.:

Does the Schlage Encode Series Perform Routines?

Resolution: The Schlage Encode Series does not have the built-in capability to create routines on its own. However, you can enable routines by pairing your Encode lock with a "Works With" partner through the S...:

Is the pin removable from the 1010 door hinge

Resolution: The pin on the Schlage 1010 door hinge is removable. You will need a flat head screw driver and a a hammer to gently remove the caps from the hinges to allow the pin to be removed. :

What is the approximate weight of a RX-98-L w/trim?

Resolution: The weight of the exit device and trim are approximately 19 lbs total.Approximately 15 lbs for the exit deviceApproximately 4 lbs for the trim:

Has the Oil Rubbed Bronze(613) finish been discontinued?

Resolution: Oil Rubbed Bronze has been discontinued.Schlage locks are still covered by a limited lifetime mechanical warranty, in the instance a replacement is needed Aged Bronze(716) will be sent as a substit...:

Is the 1260 Cush arm the same as the 1460 Cush arm?

Resolution: The Cush and HCush arms are the same for the 1260 and 1460 series closers.: