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FAQs

Can the Isonas RC04 reader controller be powered by 24vdc?

Resolution: No, The RC04 Reader-Controllers can be powered with 12 volts DC or PoE (IEEE 802.3af) power and the supply must be regulated. Many brands of power sources work well with ISONAS equipment.Please not...:

Is the ND lock available with a Red push or push and turn button?

Resolution: A red push or push and turn button is not available.:

How can a Allegion Sales Rep order a 4040XP cut away cylinder?

Resolution: An RSO (Allegion Sales Rep) only can order a 4040XP cut away Cylinder sample by placing a Sample order for a 4040XP-3071 cylinder X ST3614. This special cylinder is a cut away which shows the...:

What is Schlage part number 47342586 RHO Instruction Rose?

Resolution: 47342586 is the RHO Instruction Rose used on the ND78/98 Classroom Security locks. Arrows show the correct inside cylinder rotation needed to lock the outside lever. It is only available in 626, us...:

Does hard wiring the Schlage L9000 or ND locks void the warranty?

Resolution: As an alternative installation method, the Molex connector may be cut off and the lock installed with traditional wire splicing methods, and does not affect the warranty. :

Does Schlage Offer Replacement Wires for Electronic Locks?

Resolution: No, Schlage does not offer replacement wires for its electronic locks, including smart locks. The wiring in Schlage electronic and smart locks are not considered replaceable parts. If you experienc...:

Can Schlage Encode Series Locks Be Hardwired to Extend Battery Life?

Resolution: No, the Schlage Encode Series locks cannot be hardwired to extend battery life. Attempting to modify these electronic locks for hardwiring will void the warranty. :

Can you mount the 4510T closer on a double egress frame?

Resolution: The ST-2640 can be used for a 4510T double egress application if the reveal is 3 5/16” or less. PLEASE NOTE: ***THIS APPLICATION MAKES THE UNIT A NON-HIGH SECURITY CLOSER BECAUSE IT USES THE 4...:

Can you use the 8310-806K(R) three position switch with the 6440XP?

Resolution: The 8310-806K and 8310-806R switches will not work with the 6400 Compact Operator. This unit does not have an indefinite hold open feature, nor will it hold open indefinitely if you send a co...:

Is the 1250-146 shaft cover the same as the 1450-146 shaft cover?

Resolution: The shaft cover is the same for the 1250 and 1450 series: