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FAQs

Can the Levers Be Replaced on the Schlage Encode Lever?

Resolution: Yes, the levers on the Schlage Encode Lever (FE789) can be replaced. The FE789 levers are the same as those used with Schlage F51 locks. However, it’s important to ensure that the handing (left-han...:

Is there a heavy duty solid arm option for the 4020 top jamb mount LCN closer?

Resolution: Unfortunately, there is no option (std or special) for a heavy duty solid arm for the 4020 top jamb mounted closer. :

When did the 4050/4050A start shipping with a shaft spacer for pull side mounting?

Resolution: The shaft spacer was added when the 4050 changed to the 4050A, which was about Jan.6,2020.:

Is there a part number for the shaft spacer on the 4050A pull side mounting?

Resolution: You can order the part number 4810-61 which is the same shaft spacer and is used for both the 4810 and 4050A closers:

RC-03 Installation guide

Resolution: For the Isonas RC-03 installation and user guide please click here:

RC-04 Installation and user guide

Resolution: For the Isonas RC-04 Installation and user guide, click here:

Isonas RC-04 Wiring Diagram

Resolution: Please click here for the Isonas RC-04 wiring diagrams.:

What is the recommended wiring for a Gateway?

Resolution: Wiring for the Gateway:DC terminal input: 18AWG, 2 conductor (Belden 8760 or equivalent) up to 1000 ft (305 m)Gateway to ACP: 24AWG, 2 or 4 conductor shielded (Belden 9842,9841 or equivalent) up to...:

DOes the LE lock fit in a L door prep?

Resolution: Here are the differences::

Control affected locks that need retro-clips.

Resolution: All Control (BE467 and FE410) locks, Greenwich style that was manufactured before May 2023 will need the retro-clipsIf you have the Addison style, you do not need the retro-clips.If you are not sur...: