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FAQs

What profiles are available for Republic MH series frames?

Resolution: Equal Rabbet, Unequal Rabbet, Single Rabbet, Double Egress, Cased Opening and Kerf. (Special profiles available, consult factory):

Are mortar guards available for Republic MH series frames?

Resolution: Mortar guards are not available for Republic MH series frames:

Are double heads undersized for Republic MH series frames?

Resolution: Double heads are undersized 1/16" (except for cased open heads, which are nominal):

Are silencer preps available in Republic MH series frames?

Resolution: 9/32" dia. holes shall be provided as standard on strike jambs and double headers, (3 per strike jamb and 2 per double head). Mutes are not supplied and must be ordered separately.:

Why Can't I Connect My Schlage Encode Lock to a Google Nest Router?

Resolution: Connecting Schlage Encode series locks to a Google Nest Mesh Network can sometimes be challenging. To resolve this issue, you can try creating a guest network in the Google Home app. This guest net...:

Why am I receiving a pop-up window every time I try and add a code?

Resolution: When you hit the (+) icon to add a new code, the app will redirect you to a new code management page. This page automatically toggles the notification on. If you do not have permission to send noti...:

How was the Falcon M series lever trim attached?

Resolution: The Falcon M series lever trim was attached using a hex screw (42) to hold the lever (13) in place. The rose and the escutcheon were held in place with a threaded collar (2) that threaded onto the ...:

Can the current 33/3527A series device rods be used the old 33/3527?

Resolution: No, the old 33/3527 rods cannot be used on the current version 33/3527A and vice-versa. They connect to the center case and latch differently. :

What are the Falcon K series cylindrical lock lever dimensions?

Resolution: Please click here to see the dimensions for the Falcon K series lever dimensions.You can also see the Falcon Catalog by clicking here, and go to page 20.Note: Return to door meets 1/2" requirement ...:

Is it normal for new hinges to make a rubbing sound?

Resolution: Schlage uses a lubricant in the hinges that can make a rubbing sound when the door is used. Over time this will go away as the excess lubricant dries and the door is used more frequently. :