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FAQs

What are the Falcon K series cylindrical lock lever dimensions?

Resolution: Please click here to see the dimensions for the Falcon K series lever dimensions.You can also see the Falcon Catalog by clicking here, and go to page 20.Note: Return to door meets 1/2" requirement ...:

Is it normal for new hinges to make a rubbing sound?

Resolution: Schlage uses a lubricant in the hinges that can make a rubbing sound when the door is used. Over time this will go away as the excess lubricant dries and the door is used more frequently. :

Can the Levers Be Replaced on the Schlage Encode Lever?

Resolution: Yes, the levers on the Schlage Encode Lever (FE789) can be replaced. The FE789 levers are the same as those used with Schlage F51 locks. However, it’s important to ensure that the handing (left-han...:

Is there a heavy duty solid arm option for the 4020 top jamb mount LCN closer?

Resolution: Unfortunately, there is no option (std or special) for a heavy duty solid arm for the 4020 top jamb mounted closer. :

When did the 4050/4050A start shipping with a shaft spacer for pull side mounting?

Resolution: The shaft spacer was added when the 4050 changed to the 4050A, which was about Jan.6,2020.:

Is there a part number for the shaft spacer on the 4050A pull side mounting?

Resolution: You can order the part number 4810-61 which is the same shaft spacer and is used for both the 4810 and 4050A closers:

RC-03 Installation guide

Resolution: For the Isonas RC-03 installation and user guide please click here:

RC-04 Installation and user guide

Resolution: For the Isonas RC-04 Installation and user guide, click here:

Isonas RC-04 Wiring Diagram

Resolution: Please click here for the Isonas RC-04 wiring diagrams.:

What is the recommended wiring for a Gateway?

Resolution: Wiring for the Gateway:DC terminal input: 18AWG, 2 conductor (Belden 8760 or equivalent) up to 1000 ft (305 m)Gateway to ACP: 24AWG, 2 or 4 conductor shielded (Belden 9842,9841 or equivalent) up to...: