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FAQs

Is there a part number for the shaft spacer on the 4050A pull side mounting?

Resolution: You can order the part number 4810-61 which is the same shaft spacer and is used for both the 4810 and 4050A closers:

RC-03 Installation guide

Resolution: For the Isonas RC-03 installation and user guide please click here:

RC-04 Installation and user guide

Resolution: For the Isonas RC-04 Installation and user guide, click here:

Isonas RC-04 Wiring Diagram

Resolution: Please click here for the Isonas RC-04 wiring diagrams.:

What is the recommended wiring for a Gateway?

Resolution: Wiring for the Gateway:DC terminal input: 18AWG, 2 conductor (Belden 8760 or equivalent) up to 1000 ft (305 m)Gateway to ACP: 24AWG, 2 or 4 conductor shielded (Belden 9842,9841 or equivalent) up to...:

DOes the LE lock fit in a L door prep?

Resolution: Here are the differences::

Control affected locks that need retro-clips.

Resolution: All Control (BE467 and FE410) locks, Greenwich style that was manufactured before May 2023 will need the retro-clipsIf you have the Addison style, you do not need the retro-clips.If you are not sur...:

Can LEB handing be changed in the field?

Resolution: If not specified when ordering, they are defaulted to right hand. The lock can be handed in the field.Here are the link to the LE installation guide and the LE interactive installation guide:...:

What would prevent an LEB lock from securing on initial power up?

Resolution: Here are some of the things that can prevent the lock from locking: Handing screwPinched or damage wiresRex missing its leverIPB (if applicable) Devices function at commissioning :

What is the difference between BE467F and BE467B

Resolution: It's different versions of locks, the B's are 2.0 and F's are 2.2/2.3: