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FAQs

Schlage RC - Support for No-Tour Functionality

Resolution: Question:Do Schlage RC devices (RC11, RC15, RCK15) support no-tour credentials in ZentraAnswer:No. Schlage RC devices are online-type devices that will update, in real time, via programming c...:

Does Falcon offer exit only (EO) trim plates for the 24/25 Series?

Resolution: Falcon does not offer EO trim plates for the 24/25 Series exit devices.:

Do the 98/9947 and the 98/9947WDC devices use the same extension rods?

Resolution: Yes, the 98/9947 and 98/9947WDC devices use the same extension rods.:

Do the Ives 600 Series continuous hinges have prime coats?

Resolution: All Ives 600 Series continuous hinges ship standard with a prime coat.:

What are the character limits for stamping on Schlage SFIC 80-037 cores?

Resolution: For Schlage 80-037 Small Format Interchangeable Cores (SFIC), here are the character limits for stamping key symbols or non-standard code on the cores: For Visual Key Control (VKC), that is st...:

Will Schlage L9000 mortise trim fit on a Falcon MA mortise lock?

Resolution: Falcon MA trim will not fit on L9000 mortise locks, nor will Schlage L9000 trim fit on Falcon MA mortise locks. :

What do KA, KD, and MK stand for in Schlage cylinder or lock descriptions?

Resolution: KA, KD, and MK are abbreviations for how a particular lock or cylinder is keyed. KA stands for keyed alikeKD stands for keyed differentMK stands for master keyed :

Do cylinders get fire rated?

Resolution: When a cylinder is used with fire rated products, the entire product holds a fire rating (which includes the cylinders but only as a part of that product or device.)Cylinders as separate items do n...:

Was the Monarch 4841 lever return spring replaced by a current Falcon part number?

Resolution: It was not replaced. However, New England Door Closers has stock as of 11/2023. 1-800-628-1071:

Is the 1460-3077 regular arm the same as the 1450-3077 regular arm?

Resolution: These arms are not the same and cannot be interchanged.: