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FAQs

Resolution: When a cylinder is used with fire rated products, the entire product holds a fire rating (which includes the cylinders but only as a part of that product or device.)Cylinders as separate items do n...:

Was the Monarch 4841 lever return spring replaced by a current Falcon part number?

Resolution: It was not replaced. However, New England Door Closers has stock as of 11/2023. 1-800-628-1071:

Is the 1460-3077 regular arm the same as the 1450-3077 regular arm?

Resolution: These arms are not the same and cannot be interchanged.:

If my lock is discontinued will the warranty still be active?

Resolution: Schlage may choose to replace the product under warranty with something very similar or refund the original cost of the lock.:

Are Republic MH series frames handed?

Resolution: Frames are handed:

What profiles are available for Republic MH series frames?

Resolution: Equal Rabbet, Unequal Rabbet, Single Rabbet, Double Egress, Cased Opening and Kerf. (Special profiles available, consult factory):

Are mortar guards available for Republic MH series frames?

Resolution: Mortar guards are not available for Republic MH series frames:

Are double heads undersized for Republic MH series frames?

Resolution: Double heads are undersized 1/16" (except for cased open heads, which are nominal):

Are silencer preps available in Republic MH series frames?

Resolution: 9/32" dia. holes shall be provided as standard on strike jambs and double headers, (3 per strike jamb and 2 per double head). Mutes are not supplied and must be ordered separately.:

Why Can't I Connect My Schlage Encode Lock to a Google Nest Router?

Resolution: Connecting Schlage Encode series locks to a Google Nest Mesh Network can sometimes be challenging. To resolve this issue, you can try creating a guest network in the Google Home app. This guest net...: