Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

Can I convert a 5547 from a metal door to a wood door?

Resolution: Unfortunately you can not. The machining for the channel inside the device is different for a metal door than it is for a wood door. A new device is required.:

Can a 22 with the QEL option be converted to hex dogging?

Resolution: The 22 series cannot be converted from QEL back to hex dogging as the dogging rod extension has been removed and there is nothing for the dogging assembly to hold retracted.. :

Can a panic bar with the QEL-L option be converted to mechanical hex dogging?

Resolution: The QEL-L option removes the dogging rod extension, so a QEL-L device cannot be converted to hex dogging:

What is the Falcon pressure release lever?

Resolution: The pressure release clutching-type lever is a standard feature for Falcon T and K Series. It disengages when locked to protect internal lock components from excessive force. Click here ...:

Can a Falcon MA lock work with a Falcon 25 series panic bar?

Resolution: The Falcon MA series mortise locks are not compatible with Falcon exit hardware. The 25 series exclusively uses the 8500 mortise lock. :

When the Falcon T series is ordered less cylinder, what tailpiece is supplied with the lock 6 or 7 pin?

Resolution: By default when the Falcon T series is ordered Less cylinder (conventional), the 6-pin tailpiece will be provided. :

Is the Schlage L9081 mortise lock function available with a Primus cylinder?

Resolution: The L9081 is not available with a Primus cylinder through standard offerings. :

Does the Schlage Encode Lever Record Physical Key Usage in History?

Resolution: No, the Schlage FE789 Encode Lever does not record physical key usage in its history logs. When the lock is manually unlocked with a physical key, this action will not appear in the access history....:

Is the Schlage Encode Series Compatible With Securitech Door Hardware?

Resolution: No, the Schlage Encode Series is not compatible with Securitech door hardware. Securitech utilizes multi-point locking systems, which are not designed to work with Schlage's residential door h...:

Will Scheduled Codes in the Schlage Home App Work if the Lock Goes Offline?

Resolution: Scheduled codes in the Schlage Home app will not work if the lock goes offline. Since scheduled codes are stored in the Schlage cloud, only the access codes that were active at the time the lock lo...: