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FAQs

What are the temperature requirements for a Chexit device?

Resolution: Our Chexit devices are UL tested as an indoor rated device and works at a temperature range of 32-120 degrees Fahrenheit. :

What is the weight and dimensions of the Senior Swing control box?

Resolution: Approximate weight is 4 lbs. and it is 3.5" deep, approximately 11.25" long, approximately 4.5" tall:

What parts come with the 4640-480 shaft extender?

Resolution: You will receive the shaft extender, the lock washer, and the -159 arm screw when you order the 4640-480 shaft extender. :

Does the 4040XP EDA closer come with a stick on template?

Resolution: The 4040XP/4041 EDA closer does not come with a stick on template.:

Are the security screws (SEC/HM) for Ives continuous hinges self-tapping and self-drilling?

Resolution: The security screws for Ives continuous hinges are machine screws. They are not self-tapping and self-drilling.:

Can the mounting hardware for the Von Duprin EPT-2 and EPT-10 be purchased separately?

Resolution: Mounting hardware for the EPT-2 and EPT-10 is not sold separately.:

Is the Von Duprin 2227-F device approved for use on single doors?

Resolution: The 2227-F device's UL fire label covers pairs of doors only.:

Can the 252L lever trim's cable assembly be sized/adjusted?

Resolution: The 252L cable assembly cannot be sized/adjusted. It is designed so that the 252L lever sits precisely 54" above the floor. :

Does Ives still offer the 260 flush bolt?

Resolution: Ives no longer offers the 260 flush bolt.:

Can a Schlage Full Size Interchangeable Core be ordered 0-bitted?

Resolution: The default pinning on Schlage Full Size Interchangeable Cores (FSIC) is 1-bitted even when 0-bitted is requested. This is due to a 0-bitted core being very difficult to remove if installed i...: