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FAQs

What is the part number to purchase a laminated padlock?

Resolution: Schlage offers a 2 pack for the covered laminated steel padlocks and the part number is 850410. :

Does Schlage offer a shackle-less padlock?

Resolution: Schlage offers a Steel Shackle-less, round body padlock and the part number is 855156. :

Does the BE375/FE695 Keypad Have a Backlight?

Resolution: Yes, the keypad on the BE375 and FE695 models includes a backlight. The backlight illuminates when the door is locked and the Schlage button on the keypad is pressed, making it easier to use in low...:

What template should I use with a 99 device and AD-400 trim on a wood door?

Resolution: In most cases, when using a Schlage Electronics AD or CO Series 993 Exit Device Trim with a Von Duprin 98/99 Series Exit device, use the Exit Only (EO) Exit Device Template combined with the approp...:

What is the clearance between the 09-611 Chevron indicator and the A rose?

Resolution: The clearance between the 90-611 Chevron indicator and the A, B or C rose:A rose (2-1/8 dia) clearance is approximately .5"B rose (2-9/16 dia) clearance is approximately .28"C rose (2-5/8 dia) clea...:

What is the diameter of the rose for the Sectional/Rose thumbturn for the L9000 series?

Resolution: The diameter of the rose is 1.73 inches. :

Does Falcon or Schlage offer a cylindrical knob lock in the institution function?

Resolution: The Falcon X series offers a X411 which is an Asylum lock. Please click here for the Falcon X series data sheet. :

Is the Yonomi app discontinued?

Resolution: The Yonomi app is being pulled from the app store effective Friday, Sept 29, 2023.Please refer to the following for customer talking points and FAQ answers. https://www.yonomi.com/yonomi-app-e...:

What are the engraving options for the HL6/PL7/PL8 tubular, and HL6-9000 mortise locks?

Resolution: Please click here for the HL series catalog and go to page 11 for the engraving options.:

Can you reuse ELR from old 33/35 in new 33/35a?

Resolution: No. The old latch retraction units are incompatible with the new 33/35a design.: