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FAQs

What cylinder options are available with the Schlage A series?

Resolution: The cylinder options available for the Schlage A series are:P6 - Conventional 6-pin cylinderP - Conventional 6-pin cylinder, keyed 5Z - Everest SL Conventional Cylinder, 7 pinL - Less conventional ...:

I cannot pair to my Encode to my Google Fiber Wi-fi 6 Router?

Resolution: At times the new Google Fiber Wi-fi 6 Router can be difficult to pair too. With a few adjustments you can resolve the issue. Open the Google Fiber app, Select network and activate a guest netw...:

What is the correct wiring pinout on the Molex connector that comes with the electrified T series with the Con option?

Resolution: Click here for the pinout diagram, which is looking at the FRONT of the connector, the wires would be coming through the opposite side of the image shown. :

Can I Link My Schlage Encode to Hospitable and RemoteLock Using the Schlage Home App?

Resolution: Yes, the Schlage Encode Smart Wi-Fi Deadbolt can be linked to RemoteLock using the Schlage Home app. However, Hospitable is not a compatible Schlage partner.For information on pairing your Encode l...:

Is the Lorex Camera System a Schlage Partner?

Resolution: The Lorex camera supports a variety of indoor and outdoor Lorex home security cameras; however, Lorex is not an official Schlage partner. Therefore, Schlage cannot guarantee a successful connection...:

How to Whitelist an Email in Outlook?

Resolution: Click the gear icon in Outlook and select "View all Outlook settings."Select "Mail" from the settings menu.Choose "Junk email" from the submenu.Click "Add" under "Safe senders and domains."Enter th...:

Does Schlage Offer Glass Knobs?

Resolution: Yes, the Schlage Residential line does offer glass knob options. However, these are exclusive to the Schlage Custom Series. Please click here, to learn more and see available options. :

Can a 4640 automatic operator be used with a Removable Mullion?

Resolution: The Special Template ST-3420 will be required to mount a 4640 Auto-Equalizer with a Removable Mullion.:

What is the cutout for the 8310-867F Flush mount box?

Resolution: When using the 8310-867F Flush mount box you will need a cutout of 5-3/8 square x 2” deep for the box to recess in the wall.:

Can you mount a 3130 with Pocket Pivots?

Resolution: When using pocket pivots with the concealed 3130 LCN closer you would need to use ST-1594 Template for mounting. No special parts are needed.: