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FAQs

I cannot pair to my Encode to my Google Fiber Wi-fi 6 Router?

Resolution: At times the new Google Fiber Wi-fi 6 Router can be difficult to pair too. With a few adjustments you can resolve the issue. Open the Google Fiber app, Select network and activate a guest netw...:

What is the correct wiring pinout on the Molex connector that comes with the electrified T series with the Con option?

Resolution: The Falcon T series was discontinued August 12th, 2026 and was replaced by the Falcon TM series. Click here for the pinout diagram, which is looking at the FRONT of the connector, the wires wo...:

Can I Link My Schlage Encode to Hospitable and RemoteLock Using the Schlage Home App?

Resolution: Yes, the Schlage Encode Smart Wi-Fi Deadbolt can be linked to RemoteLock using the Schlage Home app. However, Hospitable is not a compatible Schlage partner.For information on pairing your Encode l...:

Is the Lorex Camera System a Schlage Partner?

Resolution: The Lorex camera supports a variety of indoor and outdoor Lorex home security cameras; however, Lorex is not an official Schlage partner. Therefore, Schlage cannot guarantee a successful connection...:

How to Whitelist an Email in Outlook?

Resolution: Click the gear icon in Outlook and select "View all Outlook settings."Select "Mail" from the settings menu.Choose "Junk email" from the submenu.Click "Add" under "Safe senders and domains."Enter th...:

Does Schlage Offer Glass Knobs?

Resolution: Yes, the Schlage Residential line does offer glass knob options. However, these are exclusive to the Schlage Custom Series. Please click here, to learn more and see available options. :

Can a 4640 automatic operator be used with a Removable Mullion?

Resolution: The Special Template ST-3420 will be required to mount a 4640 Auto-Equalizer with a Removable Mullion.:

What is the cutout for the 8310-867F Flush mount box?

Resolution: When using the 8310-867F Flush mount box you will need a cutout of 5-3/8 square x 2” deep for the box to recess in the wall.:

Can you mount a 3130 with Pocket Pivots?

Resolution: When using pocket pivots with the concealed 3130 LCN closer you would need to use ST-1594 Template for mounting. No special parts are needed.:

How does LCN Recommend setting up the 6440 for use with the SOLA battery back up?

Resolution: When using the SOLA uninterruptible power supply with the 6440XP, it is recommended the 120VAC output from the SOLA is wired directly to a wall outlet, and then the plug in Transformer provided wit...: