Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

What are the parts needed to convert a 1790 EO to NL function?

Resolution: Order a 179CA kit to add parts to a 1790EO device to allow NL function.This will also require a rim cylinder. :

What is the throw of the Dexter ED 1500 latchbolt?

Resolution: ¾":

What cylinder is used on the 2670?

Resolution: The 2670 Guard-x device requires a Rim Cylinder mounted to the device on the push side of the door to arm/latch and disarm/unlatch the door. Optionally, a second Rim Cylinder can be mounted o...:

Why do I have to log in to the app every time I open it?

Resolution: If you are consistently getting signed out of the app you will need to check the Accessibility and Security setting for your smartphone. The Schlage Home App requires that your phone is secur...:

Is the Schlage Encode Lever Available with a Knob?

Resolution: No, the Schlage Encode Lever does not come with any knob options. The available lever styles include Accent, Avila, Elan, and Latitude. For more information on the different Schlage lever designs, ...:

Can the 2800 series concealed operator be mounted in a hollow metal frame?

Resolution: The 2810 series which includes the 2810, 2850 and 2860 models are all concealed operators and are the header of an opening. So, since a Hollow Metal Frame consists of two side jambs and a he...:

Can the 252L be used with devices other than the 98/9952?

Resolution: The 252L is designed to work with the 98/9952 and is not compatible with other devices. :

900 series power supply has no DC out.

Resolution: To reset a 900 series power supply, disconnect the AC power and then unplug any relay board and/or anything tied to the DC outputs. Then remove the 12/24VDC jumper for several seconds. reinstall th...:

Is the Schlage Electronics AD Series trim compatible with 99-2SI?

Resolution: No - The 98/99 Series Exit Devices with the -2 or -2SI feature require the use of the 996L-2 or the 996L-BE-2 lever trims.The Schlage Electronics AD and CO Series trims uses a rotating tailpiece to...:

How many rod guards do you get when you order 9827EO-26D-RGO

Resolution: 1The Rod Guard in this case would be used to protect the bottom rod only.: