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FAQs

Can the 252L be used with devices other than the 98/9952?

Resolution: The 252L is designed to work with the 98/9952 and is not compatible with other devices. :

Resolution: To reset a 900 series power supply, disconnect the AC power and then unplug any relay board and/or anything tied to the DC outputs. Then remove the 12/24VDC jumper for several seconds. reinstall th...:

Is the Schlage Electronics AD Series trim compatible with 99-2SI?

Resolution: No - The 98/99 Series Exit Devices with the -2 or -2SI feature require the use of the 996L-2 or the 996L-BE-2 lever trims.The Schlage Electronics AD and CO Series trims uses a rotating tailpiece to...:

How many rod guards do you get when you order 9827EO-26D-RGO

Resolution: 1The Rod Guard in this case would be used to protect the bottom rod only.:

What are the dimensions of a 98/99 series panic bar?

Resolution: The device center case is 8" tall, 2-¾" wide, and has a projection of 2-3/8"The push pad is 18" for a 3' device, and 24" for a 4' device. The channel assembly is 2-¼" tall and has a projection...:

What is the decibel level for the Chexit alarm?

Resolution: When set to “Low” volume, the Chexit alarm is 60-64 decibels.When set to “High” volume, the Chexit alarm is 80-84 decibels.:

Can I purchase a new lever for the 230L trim?

Resolution: Levers for the 230L trim are not available as service/replacement items. If the lever must be replaced, then an entirely new trim is necessary.:

Will the 299AB rescue strike work with the Schlage L9040?

Resolution: No, the L9040's latch is too big for the 299AB rescue strike.:

Since Falcon and Von Duprin now use the same ALK board, is the "CD-ALK" option available for Falcon 24/25 Series devices?

Resolution: The “CD-ALK” option is not available for the Falcon 24/25 Series. The devices' cover plates still differ from Von Duprin and cannot accommodate dual cylinder cutouts.:

Does Zero offer thresholds made from stone or PVC?

Resolution: Zero does not offer stone or PVC thresholds.: