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FAQs

Do the pivots come with the OHC100 closer?

Resolution: The pivots will come with the OHC 100 when you order a complete closer. :

What Falcon T lock lever options are there for FSIC core?

Resolution: See below for lever and FSIC core options:Avalon = Schlage, Corbin Russwin, Sargent, ASSA, Medeco, YaleDane = Schlage, Corbin Russwin, Sargent, ASSA, Medeco, YaleQuantum = Schlage, Corbin Russwin, ...:

What material is the Falcon MA series deadbolt?

Resolution: The MA series spindles are made of common steel.:

Can my Schlage refund be issued to a credit card?

Resolution: Schlages refund process is unable to process refunds to credit cards. A personal bank account (not business), a active debit card, a Zelle account or Paypal account can all be used to process the r...:

Will the EPT-10-EPT-2, PNT-1 work if the door and frame cutouts are not even?

Resolution: The Von Duprin EPT2 & EPT10 Power Transfer Installation Instructions (allegion.com) and Von Duprin Power Transfer Unit EPT2 EPT10 and PNT1 Template (allegion.com) both indicate that the CL (Cen...:

What are shear pins for in Von Duprin and Falcon Trims?

Resolution: This is a component in many lever trims that is designed to break (shear off) if someone tries to force the lever to rotate when locked.The intent is that if something breaks when the lever is forc...:

Can the Schlage L9000 Mortise locks be ordered with HSLR trim and the lead lining option?

Resolution: The lead lining option is not available with the Schlage L9000 series mortise locks using HSLR trim. :

What is included with the Falcon MA series mortise lock screw packs?

Resolution: 1. Non-Torx screw packs contains armor front screws, strike screws, trim screws, mortise screws, spindle, and mounting posts.2. Torx screw packs contain armor front, strike, and trim screws only.:

Can you get torx screws with the SEM 7800 magnets?

Resolution: Torx screws are not available for the SEM7800 magnets. :

What type of material is the Legacy Sr Swing or Swing IQ -18 mounting plate made of and what is the size of the plate?

Resolution: The Legacy Sr Swing and the new Swing IQ -18 mounting plate is made of Aluminum and is 6 ¾" tall and ¼" thick and you specify required length when ordering.: