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FAQs

Are the sized cylinders still available on the 4010, 4020, and 4110 closers?

Resolution: The 2, 3, 4, and 5 sized cylinders on the 4010, 4020 and 4110 models were discontinued in Oct. 2009.They were replaced with the current 4011, 4021 and 4111 which are adjustable sizes 1-5. The ...:

Do we have any datasheet, or cut sheet that specify 3216 cylinder?

Resolution: Details for the 3215 and 3216 cylinders are shown in several of the Von Duprin catalogs including (note that the page number may change) page 64 of the Von Duprin 98-99 Series exit devices catalog ...:

What is the difference between parts #040186 vs #040082?

Resolution: Part # 040082 x finish is a 99 CDSI KIT 3' and is used to add CDSI to an existing 99 Series 3' sized device.Part # 040186 x finish is a 99 PA-CDSI 3' KIT and is used to add CDSI to an existing 99 S...:

-2/-2si lift arm adapter part#

Resolution: The -2/-2SI Lift Arm Adapter is included in the following packages.47716415 for 98/99 Rim and Vertical Exit Devices47718517 for 98/9975 Mortise Exit DevicesReference Von Duprin 98/99 Series -2 / -2...:

Schlage Handleset: Removing the Thru-Bolt Cover

Resolution: The thru-bolt cap can be removed by twisting it or gently prying it off with a flathead screwdriver, as it snaps onto the screw head underneath. :

Is CX-RCM-30SEC a standard part or engineering special?

Resolution: As of this writing, July 2023, it is an engineering special. :

Can the 99 be converted to a 33a and vise-versa in the feild?

Resolution: We cannot recommend using service parts to convert a device to a different series or model within the series as that would void the UL listings (panic and/or fire ratings) and the warranty.:

Does Ives offer a 8302 and or a 8200 without mounting holes?

Resolution: The 8200/8400 plates can be made without the plate mounting holes around perimeter (NH), but is limited to US32D, US32, US3, US4, US28, CLR & P-BLK as a special order. No plated or painte...:

Is the 5BB1 swing clear hinge handed?

Resolution: It is not handed. :

What is the min door opening width a QEL-22 series device can be cut down to fit?

Resolution: As a general answer QEL-22 Rim Device can be cut down to fit on a 31.5" wide door opening width. There is a chart in the Von Duprin 22 Series Catalog (page 18 of the 6/22 revision) that lists...: