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FAQs

Resolution: The -2/-2SI Lift Arm Adapter is included in the following packages.47716415 for 98/99 Rim and Vertical Exit Devices47718517 for 98/9975 Mortise Exit DevicesReference Von Duprin 98/99 Series -2 / -2...:

Schlage Handleset: Removing the Thru-Bolt Cover

Resolution: The thru-bolt cap can be removed by twisting it or gently prying it off with a flathead screwdriver, as it snaps onto the screw head underneath. :

Is CX-RCM-30SEC a standard part or engineering special?

Resolution: As of this writing, July 2023, it is an engineering special. :

Can the 99 be converted to a 33a and vise-versa in the feild?

Resolution: We cannot recommend using service parts to convert a device to a different series or model within the series as that would void the UL listings (panic and/or fire ratings) and the warranty.:

Does Ives offer a 8302 and or a 8200 without mounting holes?

Resolution: The 8200/8400 plates can be made without the plate mounting holes around perimeter (NH), but is limited to US32D, US32, US3, US4, US28, CLR & P-BLK as a special order. No plated or painte...:

Is the 5BB1 swing clear hinge handed?

Resolution: It is not handed. :

What is the min door opening width a QEL-22 series device can be cut down to fit?

Resolution: As a general answer QEL-22 Rim Device can be cut down to fit on a 31.5" wide door opening width. There is a chart in the Von Duprin 22 Series Catalog (page 18 of the 6/22 revision) that lists...:

What are the parts needed to convert a 1790 EO to NL function?

Resolution: Order a 179CA kit to add parts to a 1790EO device to allow NL function.This will also require a rim cylinder. :

What is the throw of the Dexter ED 1500 latchbolt?

Resolution: ¾":

What cylinder is used on the 2670?

Resolution: The 2670 Guard-x device requires a Rim Cylinder mounted to the device on the push side of the door to arm/latch and disarm/unlatch the door. Optionally, a second Rim Cylinder can be mounted o...: