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FAQs

What is the minimum door width for a Von Duprin exit device?

Resolution: The answer to the minimum door opening width for a device depends on the specific device in question.Start by looking in the catalog for the series of device you plan to use.Then look at the sectio...:

What is the minimum door width a 4040XP Cush closer can be mounted on?

Resolution: The smallest door leaf you will be able to use a 4040XP CNS/SCNS closer with standard templating will be 21” at 110° template.LCN does offer a special for a 4040XP CNS/SCNS for an 18" door leaf – &...:

What smart locks can be connected to my Ring alarm system?

Resolution: Here is a list of compatible locks that can be integrated/linked to the Ring App. Z-Wave products: BE468ZP, BE469, BE469ZP are z-wave integration products and must be paired to a ring ala...:

Can I Find a Schlage Encode with a "Match This Code" Sticker?

Resolution: Schlage Encode series locks do not come with a "match this code" sticker. The key code is a 5-digit number stamped on the physical key. For more information about purchasing a Schlage locks wi...:

I have a Lennar home, Who should I contact for help replacing my lock?

Resolution: If your home and lock are less than 1 year old your Lennar warranty team should be contacted to troubleshoot the lock. If the trouble cannot be corrected via troubleshooting then Lennar will go thr...:

Will a Childproof Cover Work on the Encode Lever

Resolution: Yes, a childproof cover can work on the Schlage Encode Lever Lock (FE789), provided it is designed to fit a standard F-Series knob/lever. The Encode Lever Lock shares similar dimensions and design ...:

Are screw covers included for the SC2 3125 door knocker?

Resolution: Unfortunately screw covers will not be included in the package. :

Are the keys for the 8310-806K switches all the same?

Resolution: The keys for the 8310-806K are all the same and can be used in any LCN 8310-806K key switch.:

Where can I find the manufacture date code on a SEM magnet?

Resolution: The manufacturing date code will be on the magnet core assembly. It will be the manufactured week and year. See photo for reference :

Can the Schlage L9000 series Mortise locks with the Key Override Feature be purchased with the Gen1 or Gen2 indicator?

Resolution: The Schlage L/LV9000 series with the Key Override Feature are not available with the Gen1 indicators. However, the L9486 and the L9496 with the Key Override Feature are only available with the...: