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FAQs

What is the door range for the Falcon W series lockset?

Resolution: The Falcon W lock has a standard door range of 1-3/8" to 1-¾". There is no option for extended door thickness on the W series. :

What Special Template is required to mount the 3130 cylinder in the frame and the track in the door?

Resolution: The Special Template ST-3478 will be required to mount the 3130 with the cylinder in the frame, and the track in the door.Please note, this ST requires a special mounting plate.:

Is the Schlage ND lock available with double Indicators?

Resolution: We do not offer the ND with a double indicator option. :

Does Schlage have a recommended keying software to assist with key management in the field?

Resolution: Schlage has partnered with Matrix Security to offer their key management software Sitemaster so that end users can facilitate some key system management in the field. A Sitemaster import file...:

Does the Dexter lineup of closers have the -30 cush shoe support?

Resolution: The Dexter line up does not have the -30 cush shoe support like the LCN or Falcon brands do. :

What is the door range for the ND Indicator?

Resolution: The ND with Indicator is only available for 1-3/4” doors. Click here for the ND Indicator Bulletin and more information. :

Does the Von Duprin 6300 electric strike have a latch bolt monitor switch?

Resolution: No, the Von Duprin 6300 surface mounted electric strike does NOT have a latch bolt monitor switch. :

Is the Von Duprin 8827F device available with the LBR (Less Bottom Rod) option?

Resolution: No, the Von Duprin 5547-F, 8827-F, and 8847-F fire rated crossbar devices are NOT available LBR (Less Bottom Rod). :

How are the Von Duprin GBK (Glass Bead Kit) plates finished?

Resolution: The Von Duprin GBK shims are powdercoated to try and match the exit device finish as best they can. For example, an exit device in 626 would use sprayed aluminum powdercoated shims. :

Is the Von Duprin 98/9957 device available with LBR (Less Bottom Rod) option?

Resolution: No, the Von Duprin 98/9957 three point latching device is NOT available with the LBR (Less Bottom Rod) application. :