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FAQs

Is the Von Duprin 8827F device available with the LBR (Less Bottom Rod) option?

Resolution: No, the Von Duprin 5547-F, 8827-F, and 8847-F fire rated crossbar devices are NOT available LBR (Less Bottom Rod). :

How are the Von Duprin GBK (Glass Bead Kit) plates finished?

Resolution: The Von Duprin GBK shims are powdercoated to try and match the exit device finish as best they can. For example, an exit device in 626 would use sprayed aluminum powdercoated shims. :

Is the Von Duprin 98/9957 device available with LBR (Less Bottom Rod) option?

Resolution: No, the Von Duprin 98/9957 three point latching device is NOT available with the LBR (Less Bottom Rod) application. :

What is the minimum door width for a Von Duprin exit device?

Resolution: The answer to the minimum door opening width for a device depends on the specific device in question.Start by looking in the catalog for the series of device you plan to use.Then look at the sectio...:

What is the minimum door width a 4040XP Cush closer can be mounted on?

Resolution: The smallest door leaf you will be able to use a 4040XP CNS/SCNS closer with standard templating will be 21” at 110° template.LCN does offer a special for a 4040XP CNS/SCNS for an 18" door leaf – &...:

What smart locks can be connected to my Ring alarm system?

Resolution: Here is a list of compatible locks that can be integrated/linked to the Ring App. Z-Wave products: BE468ZP, BE469, BE469ZP are z-wave integration products and must be paired to a ring ala...:

Can I Find a Schlage Encode with a "Match This Code" Sticker?

Resolution: Schlage Encode series locks do not come with a "match this code" sticker. The key code is a 5-digit number stamped on the physical key. For more information about purchasing a Schlage locks wi...:

I have a Lennar home, Who should I contact for help replacing my lock?

Resolution: If your home and lock are less than 1 year old your Lennar warranty team should be contacted to troubleshoot the lock. If the trouble cannot be corrected via troubleshooting then Lennar will go thr...:

Will a Childproof Cover Work on the Encode Lever

Resolution: Yes, a childproof cover can work on the Schlage Encode Lever Lock (FE789), provided it is designed to fit a standard F-Series knob/lever. The Encode Lever Lock shares similar dimensions and design ...:

Are screw covers included for the SC2 3125 door knocker?

Resolution: Unfortunately screw covers will not be included in the package. :