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FAQs

Resolution: The 386NL trim for 33A and 35A exit devices is 2" thick.:

Can the INS-2 kit from Von Duprin be used with the 24-C?

Resolution: This would have to be ordered as an engineering special as a new device or as partsAt the least they will need:New ratchet Release screw for 1/2" cladding (may be special)New Center Slide for 1/2" ...:

Can the QEL motor from a 22 series work in a 99 series, and vise versa?

Resolution: No, they both have different part numbers because they both have unique brackets to mount to their unique baseplates. :

Is it possible to order just the cardboard box that we ship Von Duprin exit devices in?

Resolution: The customer would have to submit a PO, part# 110978-KIT :

What is the part number for the pin wrench for NDEB?

Resolution: The part number for the NDEB pin wrench is:N523-108:

What cylinder type does the 24R NL-OP use?

Resolution: The 24R device with NL-OP trim uses a rim cylinder.:

What is the part number for the armor front for LEB lock?

Resolution: The part number for the LEB lock armour front is:09-666, xxx (must specify finish):

What is the part number for the LEB(MD) strike box?

Resolution: The part number for the LEB(MD) strike box is: K510-066:

What is the part number for the LE/LEB lock mounting plate, inside knob?

Resolution: The part number for the LE / LEB lock mounting plate for the inside knob is:L583-321:

LE lock battery information.

Resolution: Please click here for the LE wireless mortise lock battery life estimations document.: