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FAQs

Is the 4010-18 drop plate the same as the 4510-18 drop plate?

Resolution: The 4010-18 drop plate is the same exact plate as the 4510-18 plate, BUT the 4510-18 is supplied with TORX screws for mounting to make it high security, while the 4010-18 plate comes std with non-t...:

Can a 3130 closer be mounted for a 180 degree swing?

Resolution: You can get the 3130 to open to 180 degrees but it can only be done with Butt or Continuous Hinges and requires ST-1179, which is a custom arm.The ST-1179 templating is nearly identical to the stan...:

How do I time the Dexter C1000 and C2000 classroom function?

Resolution: To time the Dexter C1000 or Dexter C2000 classroom function, simply rotate the key cam counterclockwise until it stops before installing the cylinder and lever. :

What is the door range for the Falcon W series lockset?

Resolution: The Falcon W lock has a standard door range of 1-3/8" to 1-¾". There is no option for extended door thickness on the W series. :

What Special Template is required to mount the 3130 cylinder in the frame and the track in the door?

Resolution: The Special Template ST-3478 will be required to mount the 3130 with the cylinder in the frame, and the track in the door.Please note, this ST requires a special mounting plate.:

Is the Schlage ND lock available with double Indicators?

Resolution: We do not offer the ND with a double indicator option. :

Does Schlage have a recommended keying software to assist with key management in the field?

Resolution: Schlage has partnered with Matrix Security to offer their key management software Sitemaster so that end users can facilitate some key system management in the field. A Sitemaster import file...:

Does the Dexter lineup of closers have the -30 cush shoe support?

Resolution: The Dexter line up does not have the -30 cush shoe support like the LCN or Falcon brands do. :

What is the door range for the ND Indicator?

Resolution: The ND with Indicator is only available for 1-3/4” doors. Click here for the ND Indicator Bulletin and more information. :

Does the Von Duprin 6300 electric strike have a latch bolt monitor switch?

Resolution: No, the Von Duprin 6300 surface mounted electric strike does NOT have a latch bolt monitor switch. :