User questions

Question
Answer
  • REQUEST TO EXIT - DOUBLE SWITCH
  • What is the warranty for Steelcraft products?
  • What is the minimum dimension from the edge of the door to a glass light cutout?
  • Factory installed louvers?
  • What is the Buy American Act (BAA)?
  • What is the max rating available on an full glass (FG) door?
  • What are the maximum door width and height sizes?
  • What are the thermal factors for Steelcraft door products?
  • What core options are available in L-Series door?
  • What are the minimum stile and rail dimensions for the L-Series door FG, FG2 & FG3?
  • What products are available with an antimicrobial finish?
  • What is SRI?
  • When is a AD-Series or CO-Series product considered "Out Of Warranty"?
  • What is the Von Duprin warranty?
  • Where is the date of manufacture on a 4041 closer?
  • Is the SD option available with Von Duprin QEL 98/99 exit devices?
  • Does the cylinder cam get inverted on the SD option for the Von Duprin 99 exit device?
  • What is (SD) Special Dogging?
  • Why is the ND lever hard to push on?
  • Is dogging available w/ EL option on 24 or 25 series devices?
  • BACKCHECK SELECTOR VALVE
  • What are the amperage and power supply requirements for the Von Duprin Chexit (CX) devices?
  • Is a fire alarm board required for a Chexit using the PS914?
  • Why does the fuse blow in the power supply when arming the Von Duprin Chexit device?
  • How many Chexit devices can be operated from the PS914 power supply?
  • What gauge wire is needed for a CX device?
  • Why is my Von Duprin Chexit device not lighting up or arming?
  • Why does a Chexit device blink once then powers down?
  • Can the low coin cell Nuisance delay be Disabled on a CO200?
  • DOUBLE ACTING FRAME
  • Can you field install a RX switch on the 24/25 device?
  • Do we offer a RX switch for the 17 or 18 device?
  • Does a Von Duprin ALK kit come with an RX switch?
  • Can QEL and RX be added to an existing 9927?
  • What is the part number for the CX-RX switch?
  • What are the Von Duprin part numbers for RX, LX and RX,LX-LC switch kits for field installation?
  • Is the RX option the same as the old AE option on Falcon exits?
  • Can you order the T Series lock with an RX switch?
  • Can the Von Duprin RX Switch be installed on an existing Falcon Monarch 19?
  • What is the control key bitting for 0 bitted small format interchangeable cores?
  • What indicator options are available with the Schlage L9000 mortise locks?