User questions

Question
Answer
  • What power supply is needed for EL devices?
  • BE479 access codes not showing on screen but still working
  • Using a MTK-15 with an 8 bit burst, do you have to press “#” when done putting in your access code?
  • Isonas Pure Access Cloud and Manager - Two-Factor Authentication Card+PIN
  • Why does my AD-200 not accept a new programming code?
  • CM Lock Manual Programming Disabled
  • What is a lock function?
  • Explain the function for the L9485.
  • How do I change the hand of a hotel cylinder?
  • How do I remove an X lock from the door?
  • Can you use a 4040SE with swing clear hinges on the pull side?
  • Does a SEH require a door closer?
  • What is the difference between the FE and DE-Series frames
  • Can a 4040 Pull Side closer be mounted with Swing Clear Hinges?
  • Can the bar style coordinators be used with swing clear hinges?
  • Can a 4010 be mounted with swing clear hinges?
  • Will a Senior Swing work with swing clear hinges?
  • Can we do TW on swing clear hinges?
  • CSN
  • Do the MT2, and Si, have different formats on the readers?
  • Sm10 reader is not reading cards
  • What firmware does my CO-100 lock have?
  • What mortise cylinder cam is needed for KR4023?
  • What cylinder do I use on a Von Duprin Keyed Removable Mullion?
  • Von Duprin electrified mullions and handing details.
  • Is the keyed removable option KR available on Von Duprin aluminum mullions?
  • Which keyed removable kit is used with a 4754, 4854, 9854, or 9954 mullion?
  • Do the electric removable mullions come with a quick connector?
  • REMOVABLE MULLION
  • What is the difference between the classroom and storeroom functions?
  • What is the Lock Modes/States for Apartment Function?
  • How do I change the function of the Von Duprin 7500 mortise lock from Lever ( classroom ) to NL ( night latch )?
  • Why can't I order an AD-Series or CO-Series mortise deadbolt with a classroom/storeroom (70) function
  • How do you convert the Von Duprin 370 series controls to NL or night latch function?
  • What is the Multi Point LM9300 Series?
  • AD changing Function in the field
  • How do I convert a 179L, 712L or 912L from NL nightlatch or storeroom function to classroom function?
  • What is the valve on the back of a 4041/4040XP closer used for?
  • What maintenance is required for an LCN closer?
  • What would cause my door closer to try and open the door instead of closing it?
  • How do you adjust a door closer?
  • What would cause a door closer to slam?
  • What would cause an ME Series closer (2310ME/4310ME/4410ME) to pop back into hold open as it is closing?
  • How do I manually program the AD300 RS-485 Address?
  • Does the old style 4030 have the same templating as the new style 4031?
  • How do I determine the hand of a door?
  • Is the 4010 closer handed?
  • How can you tell the hand of a door closer?
  • What are Hold Open Closers & Magnets?
  • What is a surface mounted door closer?
  • Is there a left hand hold open clip (block) for a 3130 series closer?
  • What is the difference between the 4040, 4010, 4020, and 4110 series closers?
  • Is the 4111 closer handed?
  • Where are hardware templates?
  • Can a 4010 be mounted with swing clear hinges?
  • Can a 4040 Pull Side closer be mounted with Swing Clear Hinges?
  • Can you use a 4040SE with swing clear hinges on the pull side?
  • Does a SEH require a door closer?
  • What is the difference between the FE and DE-Series frames
  • Can the bar style coordinators be used with swing clear hinges?
  • Will a Senior Swing work with swing clear hinges?
  • Can we do TW on swing clear hinges?