User questions

Question
Answer
  • Does the 4600 Series (4630 4640) operator have a built in relay?
  • EL Device Troubleshooting Guide
  • How should I update firmware (FW) on an AD300?
  • How do I manually change PIN length on an AD200?
  • Which AD firmware package version supports WRI400/CT5000 devices?
  • What is the low battery threshold for the AD and CO Locks?
  • How does Dynamic Channel Switching (DCS) work on the AD-Series?
  • Why can't I LINK my AD-Series lock?
  • DCS
  • What does a blinking TROUBLE LED (D1/D2) mean on my PIM400-TD2?
  • What does a blinking TROUBLE LED (D1/D2) mean on the PIB300?
  • Bullet Resistant Doors
  • How are Butt Hinges located?
  • Does Schlage make a level 4 bulletproof lock?
  • What special template (ST) is used with the 2030 closer and a low profile track and roller?
  • What is the maximum size for a Dutch Door?
  • What are the frame hinge locations for a 9'0" door opening?
  • Can I order a "one piece" top rod for an 8827 for a 9' door?
  • Can a 4640 operator be mounted on a Flush Ceiling application?
  • What is the minimum dimension from the edge of the door to a glass light cutout?
  • What is the minimum top rail required on a door for 1461 Rw/PA?
  • Are top caps, bottom caps and/or astragals finish stained when factory attached on Graintech door?
  • How close can the top hinge be to the top of the door?
  • How do you mount an LCN door closer on an arched or radius door?
  • Where can I find hurricane ratings for Schlage and Falcon?
  • Are flush bolts available on the inactive leaf of hurricane double doors with either FBC or NOA approvals?
  • Are the Schlage H series knobs sold separate?
  • Can H-Series doors be used in tornado applications?
  • What size is the Schlage H escutcheon?
  • What is the Falcon SZ-Series Door?
  • What backsets are available on Schlage and Falcon locks?
  • Are Securitech 8400 series lock available on the Paladin series door?
  • What are the electrical requirements for the Schlage L9000 lock?
  • Where are Allegion Wiring and Riser Diagrams (Von Duprin, Schlage, LCN) ?
  • Wiring diagrams for Avigilon RedCloud Access Control System with AD-300 Hardwired, AD-400 Wireless Locks.
  • How do I order a Senior Swing header?
  • Can I get a Senior Swing with a reduced opening force gearbox?
  • What wires are the activation inputs for the Senior Swing?
  • How do you order a Senior Swing header for a 2810 on one leaf and a 2010 on the other?
  • Will a Senior Swing work with swing clear hinges?
  • Can we do TW on swing clear hinges?
  • Where does the 8310-877 safety sensor attach to the Senior Swing controller?
  • Can you power an electric strike or maglock from the 9500 Series Senior Swing?
  • Will the 9550 series Senior Swing work with a strike and auto flush bolts?
  • Where is factory recommendation for location of an EPT?
  • What door meets FBC / NOA Zone 4 requirements?
  • What are the standard hinge and lock spacing for doors and frames?
  • Order Forms
  • What is 5, 10 and equal (NAAMM/HMMA) hinge spacing?
  • What is Steelcraft's standard hinge locations for a 6'8" high frame from head to top of each hinge?
  • How are Butt Hinges located?
  • What is the distance from the top of an 83" 600/700 model hinge to the centerline of the EPT prep?
  • Where is common cutout for Von Duprin EPT prep in Ives 224 Continuous Hinge?
  • Lead times, Freight policies and guidelines?
  • What is the part number for the 88 series dogging screw?
  • Does the door prep need to be altered when ordering the L9000 locks lead lined?
  • Is lead lining a GJ overhead an option or even needed when used in an X-ray room?
  • Can steel frames be installed after the wall board is installed in stud wall applications?
  • How are Butt Hinges located?
  • What is ASTM E-119?
  • What is the backset for the Von Duprin WS9827 device when installed on Steelcraft Paladin series door?