User questions

Question
Answer
  • Where are Allegion Wiring and Riser Diagrams (Von Duprin, Schlage, LCN) ?
  • Is there a chart that shows which sex bolts are required for mounting the Von Duprin and Falcon/Monarch exit devices?
  • Common wiring diagrams
  • Hardware finish warranty
  • Can you field install a RX switch on the 24/25 device?
  • Where are the part manuals for Falcon exits?
  • What is the finish warranty on Allegion products?
  • Can the Falcon Monarch 18-R-EO exit device be converted to the 18-R-L device in the field?
  • What is (SD) Special Dogging?
  • What are the Von Duprin part numbers for RX, LX and RX,LX-LC switch kits for field installation?
  • Is there a template that shows where to drill the hole for E/EL/SS/RX/LX/CX wires?
  • Can the Von Duprin exit alarm ALK and electric latch retraction QEL or EL device be in the same device?
  • Can a pneumatic (PN) 33A/35A/98/99 exit device use the RX or LX switches?
  • Why would the horn sound when the solenoid tries to engage on a Von Duprin Chexit device?
  • What would cause an EL device to pull and release?
  • What would cause a 4040SE not to hold the door open?
  • Solenoid on Chexit pulls back and immediately lets go and alarm goes off with red solid light.
  • What could cause the Von Duprin EL solenoid not to hold when mechanism cover plate is slide over the solenoid?
  • Why is my Von Duprin CX going into a weak alarm after the rearm delay?
  • Can 24 volts be run to a 12 volt 6000 series electric strike solenoid?
  • How is the split key construction insert retained in a cylinder?
  • What sections are used on split keys?
  • What finish will the strike and latch be if ordered with a split finish?
  • Can key blanks be ordered as each or do they have to be in boxes of 50?
  • What types of steel are used in commercial steel doors?
  • Are GrainTech doors available with hardware preps?
  • What causes excessive pinhole rust to start showing up on steel frames?
  • Are intumescent seals or gaskets required on fire rated steel doors?
  • What Steelcraft doors can be prepped for a Von Duprin InPact device?
  • Are top caps, bottom caps and/or astragals finish stained when factory attached on Graintech door?
  • Is Steelcraft an active member of SDI?
  • What is GrainTech?
  • What is an STC rating?
  • Order Forms
  • FastTrack program information
  • How do I contact Customer Service and Technical Product Support Representatives?
  • Will the new concealed vertical cable system work with any door height?
  • Where is the catalog information and specifications on the Ives edge guards?
  • Order Status
  • What door meets FBC / NOA Zone 4 requirements?
  • Are Steelcraft products Sound Transmission Classification (STC) rated?
  • Are Steelcraft doors and/or frames fire rated?
  • What is the minimum and maximum PSI applied to a 4800 operator?
  • Does LCN sell a coupler to stack two 4040XP closers together?
  • How do I get a Size 1 (ADA) closer to close against air pressure?
  • What can be done for a door that will not close against wind pressure?
  • What is the best way to test the Von Duprin EL solenoid?
  • How do you test a Falcon 24 or 25 Series EL solenoid?
  • What could cause the Von Duprin EL solenoid not to hold when mechanism cover plate is slide over the solenoid?
  • What is the part number for the ND solenoid?
  • How many thread should be showing on the solenoid plunger bushing on EL device to operate correctly?
  • What is needed to keep the EL device retracted all day?
  • What Von Duprin solenoid crosses over to the old solenoid part number 971687?
  • Will the 9550 series Senior Swing work with a strike and auto flush bolts?
  • What strike do I use with a Von Duprin rim device on a pair of doors with flush bolts?
  • Does Ives offer a 296G Flush Bolt?
  • Are flush bolts available on the inactive leaf of hurricane double doors with either FBC or NOA approvals?
  • FLUSH BOLT
  • What strike is required when using the 2670 Guard-X on a pair of doors?