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“
no credential found for Engage mobile
”
RELATED FAQS
Question
Answer
Why don't I don't see the Mobile Credential tab in my Engage web portal for Assigning Mobile Credentials?
Resolution:
You must have at least one Control 2.0 (B version), NDEB or LEB or CTEB Engage device commissioned to that Engage site to have access to the Mobile Credential field. :
Schlage Mobile Credential – Troubleshooting Errors
Resolution:
Issue: “Credential Error” when trying to use Schlage Mobile Credential on iOS or Android. Resolution: Follow this guide to resolve issues with Schlage Mobile Credential errors: ...:
Cannot add a mobile credential to an Engage user.
Resolution:
We first have to make sure you have mobile credential enabled locks. The lock models should be: NDEB, LEB, CTE with MTB11 or MTB15 readers and Control 2.0 (BE467 and FE410) Make sur...:
Schlage Mobile Credentials - Enrolling Into Multiple Sites
Resolution:
The same mobile number cannot be enrolled in more than one Engage site. :
Can I remotely open the NDE80 with my phone app?
Resolution:
The NDE80 locks do not support remote UnLock commands.You would need to interface to a 3rd party Access Control System.You can use Schlage Mobile credential with the NDEB model (just as a credential).:
How can I change the country code for the Engage Mobile credentials?
Resolution:
Currently, the Schlage Mobile Credential is supported for US usage only. The 1+ Country Code cannot be changed.:
What is included in the Schlage Mobile Access Solutions?
Resolution:
Schlage Control™ mobile enabled smart locks Schlage NDEB and LEB mobile enabled wireless locks Schlage MTB mobile enabled multi-technology wall mount readers Schl...: