User questions

Question
Answer
  • What power supply do I need for my 2 QELA devices with LCN auto operator?
  • POWER OPERATOR
  • How do I get a Size 1 (ADA) closer to close against air pressure?
  • What maintenance is required for an LCN closer?
  • Are the D100 and D200-Series thumbturns ADA compliant?
  • Is the B500 and B600, B700, B800 thumbturn ADA compliant?
  • Do Von Duprin Exit devices meet the 5 pound force requirement for opening an ADA handicapped door opening?
  • Will the Von Duprin PS902 power supply operate the QEL device?
  • What power supply do I need for my 2 QELA devices with LCN auto operator?
  • How many Von Duprin QEL devices can be connected to a power supply?
  • Does the QEL retract the latch bolt and the pushpad?
  • Can I run 4 QEL devices from one PS902?
  • Will the MPB-842 or MPB-840 power EL or QEL devices?
  • Who to contact?
  • Do you have a micro-switch with orange wires?
  • Where are Allegion Wiring and Riser Diagrams (Von Duprin, Schlage, LCN) ?
  • How to test the RX switch in a Chexit device.
  • How do I contact Customer Care and Product Support Representatives?
  • What should I do when my F-Series HandPunch is indicating "Memory Full"?
  • Lawyer or customer requesting to speak to a legal representative of Allegion.
  • What is the warranty for Schlage commercial mechanical locks?
  • What is the Falcon lock warranty?
  • What is the finish warranty on Allegion products?
  • Hardware finish warranty
  • schlage residential warranty
  • Does Schlage offer a 5 pin commercial cylinder?
  • Why are the Schlage commercial keys manufactured from nickel silver?
  • What is the part number for an AL Series cylinder?
  • Is there a Schlage modular cylinder sales kit?
  • What cylinders are available with UL437?
  • What is the part number for a FSIC?
  • What are the keyway types and patents?
  • Does Schlage make a Profile cylinder?
  • What is a Primus cylinder?
  • Why does the lever on my T lock lever droop?
  • Why does my lever sag on an L9000?
  • What would cause the Von Duprin 88 series exit device latchbolt not to extend and the crossbar to droop?
  • What are the new announced ND-Series features?
  • Can you order the Schlage L series mortise lock with knob on one side and lever on the other?
  • Can I put a Schlage Key-In-Lever cylinder into a Falcon D100 or D200 lock?
  • Why does the Schlage button light up “Green” when I open the door?
  • Where can I download the latest version for the Schlage Utility Software?
  • Can the low coin cell Nuisance delay be Disabled on a CO200?
  • Is there a way to clone a failed PIM400 so it could be replaced without having to re-link associated locks?
  • Which AD firmware package version supports WRI400/CT5000 devices?
  • The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?
  • How do I program Locknetics CM / CL legacy locks with the Schlage Utility Software (SUS) and Hand Held Device (HHD)?
  • Does SUS (Schlage Utility Software) run on the HP IPAQ PDA?
  • What firmware does my CO-100 lock have?
  • HandPunch Camera Replacement
  • How do you find the serial number of a biometric F-Series handpunch or Handkey II?
  • Hand Reader just stops communicating via Ethernet?
  • Inside Picotag
  • What special template (ST) is used with a 4040 Rw/PA mount closer and a GJ overhead stop?
  • What special template (ST) is used with a 4110 closer and GJ90 series?
  • What special template (ST) is used to replace the old SED track with a special 4040SE track?
  • What special template (ST) is used with a 2030 closer and GJ over head stop?
  • What special template (ST) is used with the 4041EDA and a GJ 814-816?
  • What special template (ST) is used with a 4640 operator and a deep reveal?
  • What special template (ST) is used with a 4040XP with a non-adjustable (solid) regular arm for pull side mounting?
  • What special template (ST) is used with the 2030 closer and a low profile track and roller?
  • What is Steelcraft's standard hinge locations for a 6'8" high frame from head to top of each hinge?
  • What is the distance from the top of an 83" 600/700 model hinge to the centerline of the EPT prep?
  • How are Butt Hinges located?
  • What is 5, 10 and equal (NAAMM/HMMA) hinge spacing?
  • What are the frame hinge locations for a 9'0" door opening?
  • How close can the top hinge be to the top of the door?
  • What is the standard screw size used on Steelcraft doors with 4 1/2" or 5" hinges?
  • What is the standard gap between a pair of doors hung with continuous hinges?