FAQs

Question
Answer
Dynamic Channel Switching is a feature of the Schlage AD-series wireless access point modules. Dynamic Channel Switching (DCS) increases the robustness of the wireless RF communication in a noisy r...
  Here is a Technical Note on what Dynamic Channel Switching is, what it improves, how to set-up, and frequently asked DCS questions. DCS Tech Note here  
Setting Dynamic Channel Switching   1)     Connect and couple the SUS to the PIM400 you intend to change. See the SUS User Guide for details   2)     Under “PIM Properties” and the “Edit” tab is ...
Customers will need to use the Schlage Utility Software (SUS) on the HHD lock programming device to set the desired magnetic track to be read for access control, if not using default Track 2&n...
With the SUS connected to the AD400, in the EDIT tab there are radio communication settings "FIRST/DELAY/RETRY." FIRST - Is the first delay after the initial transmission of credential data, befor...
AD400 factory default settings when shipped are FIRST = 300 (m sec), DELAY = 200 (m sec) and RETRY = 5  
To change FIRST/DELAY/RETRY connect and couple the SUS/HHD to the AD400 and find under the EDIT tab the FIRST/DELAY/RETRY settings. See notes Or connect the SUS/HHD t...
23848385 is the part number to order for the COM400 radio board that has the MCX jack for the optional RF antenna. It is shipped in the PIM400 and WRI400 so if needed for the wall mounted module yo...
The only difference between the COM400 in a door lock (AD400) and the COM400 in a wall mounted interface module is the MCX jack, which is provided for the optional remote RF antenna when needed o...
The COM400 has only two versions of FW, 2.2a and 2,2d and they are cross compatible and completely functional with all AD-Series wireless devices. There is no reason to change a FW 2.2a to a FW 2...
At this time, Allegion does not supply products with bullet resistant ratings.   Bullet resistant (BR) doors are designed to protect people and property from firearms’ bullets and shrapnel. ...
Schlage does not test their locks for ballistics or bullet resistance.
This change was implemented in firmware package CO.A.6 (or later) to help the customer in the communication and coupling process between the CO200 (CO250) and the hand held device (HHD). ...
The green LED is to be lit up until the spindle (Triangles and Key Switch) are aligned properly; providing a visual indication of the problem.  
If the mechanical alignment of the triangles on the back of the outside escutcheon are not aligned, the CO200 or CO250 will not connect with the SUS/HHD and will appear to be unresponsive...
In firmware CO.A.6 (or later) the Schlage button on the CO200 (CO250) will turn green anytime that the spindle triangles on the front escutcheon are out of alignment or the mechanical key switch is...
When unlocking the CO200 door by mechanical key override, the green led will be continuously ON until the key is released. This will occur after firmware CO.A.6 (or later) has been installed int...
See 24 and 25 series trim section in the Price Book.
For standard (non-IC) cylinders, use the Falcon #4 straight cam For IC cylinders, use the Falcon #5 cam 
No parts are compatible between the Falcon MA-Series and the obsolete Falcon M-Series.