User questions

Question
Answer
  • What is the maximum door thickness a rim cylinder can fit on?
  • What is the length of a Schlage rim cylinder?
  • What is the tailpiece and driver part number for the 20-057?
  • What is the part number for the Schlage small format rim cylinder tailpiece?
  • Which way is the tail piece of the rim cylinder is inserting into the Von Duprin 98/99 rim device from 996L trim?
  • Can you use a new 812L on an old bar that had a 182L?
  • Can the 88 device be ordered as NL-OP?
  • Lead times, Freight policies and guidelines?
  • FastTrack program information
  • How do you install the arms on a 9100 Series Benchmark operator?
  • How to order a 25-C device with the NL-OP trim function?
  • How do I set the hold open on my 4040 closer?
  • What template to use for the Falcon MA mortise lock?
  • What is the Falcon restricted keyway process for new end users?
  • What is the part number for the lever return spring for the old M series mortise lock?
  • What is the Falcon SZ-Series Door?
  • What is the length of a Schlage rim cylinder?
  • Which way is the tail piece of the rim cylinder is inserting into the Von Duprin 98/99 rim device from 996L trim?
  • How do I order an 88 rim to accept NL cylinder and pull by others?
  • What cylinder is used on the 2670?
  • What cylinder is used for the Von Duprin -2 double cylinder function?
  • What is the tailpiece and driver part number for the 20-057?
  • What cylinder does the 512 TP NL use?
  • Does the Schlage SFIC rim housings accept both 6 and 7 pin IC cores?
  • Does Schlage offer a Rim cylinder FSIC housing less core?
  • Do Steelcraft doors and frames meet Florida Building Code (FBC) requirements?
  • Where can I find hurricane ratings for Schlage and Falcon?
  • Are flush bolts available on the inactive leaf of hurricane double doors with either FBC or NOA approvals?
  • What is the Falcon SZ-Series Door?
  • Are glass lights available in the H-Series door?
  • Are multiple narrow lights available?
  • Order Forms
  • FastTrack program information
  • Common wiring diagrams
  • Is there an ADA option for the 09-900 classroom turn?
  • What is the length of the thumbturn on the 09-900 Classroom turn cylinder?
  • How do I change the hand on the 09-900 cylinder turn?
  • Is a mortise cylinder coin turn offered?
  • I get three green blinks of the Schlage key and it says motor stall on my SUS/HHD during diagnostics?
  • Are the Pushbar Retrofit Kits (PBKIT) the same for 98/99 and 33A/35A series devices?
  • Does the push bar end cap come as a separate item or do you have to order the push bar kit on the 33/35A or 98/99?
  • Why is the Von Duprin exit alarm ALK going into alarm on it's own?
  • Why does my Chexit device open without sounding the alarm?
  • Can you field install a RX switch on the 24/25 device?
  • Will the EL retrofit kit work on an old style 3347?
  • Can you cut the EL conversion kit - 3' base plate to fit a 30" 9947 device?
  • How many Von Duprin QEL devices can be connected to a power supply?
  • What power supply do I need for my 2 QELA devices with LCN auto operator?
  • Will the Von Duprin PS902 power supply operate the QEL device?
  • Can you convert the EL33A/35A or EL98/99 series exit devices to the QEL devices?
  • What is needed to keep the EL device retracted all day?
  • What is the Von Duprin warranty?