User questions

Question
Answer
  • What is included in the Schlage Mobile Access Solutions?
  • Can I remotely open the NDE80 with my phone app?
  • Schlage Mobile Credentials - Enrolling Into Multiple Sites
  • Schlage Mobile Credential – Troubleshooting Errors
  • Can they add the same mobile credential to multiple sites?
  • Why don't I don't see the Mobile Credential tab in my Engage web portal for Assigning Mobile Credentials?
  • Cannot add a mobile credential to an Engage user.
  • Can the mobile credential be a master credential?
  • What would cause Tamper Alert on the NDE lock?
  • Schlage NDE on 1-3/8" Door Applications
  • Degaussing NDE Springcages
  • Engage NDE and LE - Mechanical Key Override and Audits
  • Engage Locks - Firmware Version Not Showing Updated in Portal after Upgrade
  • What is included in the 10-132-118 strike for the NDE lock?
  • NDE
  • The Von Duprin 98 or 99 ALK kit will not sound the horn
  • What is the Lock Modes/States for Apartment Function?
  • How do I change the function of the Von Duprin 7500 mortise lock from Lever ( classroom ) to NL ( night latch )?
  • Why can't I order an AD-Series or CO-Series mortise deadbolt with a classroom/storeroom (70) function
  • How do you convert a L9080 to a L9070?
  • How do you convert the Von Duprin 370 series controls to NL or night latch function?
  • What is the difference between the classroom and storeroom functions?
  • How do I convert a 179L, 712L or 912L from NL nightlatch or storeroom function to classroom function?
  • Are intumescent seals or gaskets required on fire rated steel doors?
  • Are Steelcraft products Sound Transmission Classification (STC) rated?
  • What astragals are available?
  • What side of the door is the 4040SE mounted?
  • Can doors be prepared for raceways in the factory?
  • What types of steel are used in commercial steel doors?
  • What door is used in a tornado application?
  • Is a 20 minute label door a real fire door?
  • What astragals are available?
  • Are intumescent seals or gaskets required on fire rated steel doors?
  • Zag Scoring Zero Seals
  • What are the standard hinge and lock spacing for doors and frames?
  • What are the frame hinge locations for a 9'0" door opening?
  • What are Overhead Concealed door closer?
  • What is the difference between the FE and DE-Series frames
  • What hinges can be used on tornado doors?
  • What is Steelcraft's standard hinge locations for a 6'8" high frame from head to top of each hinge?
  • What is the hinge backset for 1 3/4" thick door?
  • Can DE-Series frames be prepared for pocket pivot hinges?
  • Does Steelcraft use a 7 gage hinge reinforcement on their frames?
  • What tool is needed for the NDE security screw?
  • Why does the PS900 power supply not provide any DC output when AC power light is on?
  • Is the PS873 defective if supplying more than 26.4 VDC?
  • Why is my PS873 outputting 27 volts?
  • Do we offer the external ribbon cable as a part on the 224HD TW8?
  • Schlage and Von Duprin PS900-series Power Supplies - Plug-In AC Cable Provided?
  • What wire gauge and run is recommended for Von Duprin electric latch retraction EL device?
  • What is 5, 10 and equal (NAAMM/HMMA) hinge spacing?
  • What are the frame hinge locations for a 9'0" door opening?
  • What are the standard hinge and lock spacing for doors and frames?
  • Olivari thumbturn dimensions.
  • What are Overhead Concealed door closer?
  • Olivari Thumbturns
  • What is the High Security Stud (ST) option for Ives Butt Hinges?
  • What is the standard gap between a pair of doors hung with continuous hinges?
  • Where is the Fire Label located on a door and a frame?
  • Who to contact?
  • Where can I order a Hand Held Device (HHD), Pidion, accessories?
  • Where are Allegion brand logos and guidelines on use?
  • What is a RMA / RGA?