User questions

Question
Answer
  • What parts are needed to install a T lock on a 1 3/8" door?
  • Can L9000 locks be ordered for extended or thick doors?
  • What is the minimum and maximum door thickness for the AD and CO series locks?
  • How to order an extended D knob series lock?
  • What parts do I need to convert my AL lock to fit a 2" thick door?
  • How do I order a lock for a non-standard or thick door?
  • Will the AL lock fit a 2" thick door standard?
  • How can I get help for my Locknetics Products?
  • Is a dead battery on the HHD covered under warranty?
  • When is a AD-Series or CO-Series product considered "Out Of Warranty"?
  • Will there be 900-2Q boards for warranty purposes now that the QEL'S do not require the boards?
  • What is SRI?
  • What is the minimum dimension from the edge of the door to a glass light cutout?
  • What is the Von Duprin warranty?
  • Where is the date of manufacture on a 4041 closer?
  • Does LCN sell a coupler to stack two 4040XP closers together?
  • Does LCN sell replacement parts direct to customers?
  • Does LCN repair or sell rebuilt closers?
  • Hardware finish warranty
  • What is the finish warranty on Allegion products?
  • Can a magnet, or sentronic device, be released and close the door from a button at a desk?
  • What is the Falcon lock warranty?
  • When is a AD-Series or CO-Series product considered "Out Of Warranty"?
  • What is the warranty for Schlage commercial mechanical locks?
  • Does LCN repair or sell rebuilt closers?
  • Where are Allegion Wiring and Riser Diagrams (Von Duprin, Schlage, LCN) ?
  • When did LCN quit making traditional potbelly style closers?
  • Does LCN sell replacement parts direct to customers?
  • Can LCN closers be installed outside in the elements?
  • Does a SEH require a door closer?
  • What is the template for 5BB1HW for Swing Clear Hinges?
  • What hinges can an EPT be installed with?
  • What is the difference between the FE and DE-Series frames
  • Can the bar style coordinators be used with swing clear hinges?
  • Can you use a 4040SE with swing clear hinges on the pull side?
  • Can we do TW on swing clear hinges?
  • Can a 4010 be mounted with swing clear hinges?
  • Will a Senior Swing work with swing clear hinges?
  • Can louvers be installed in fire rated transom frames?
  • What is the maximum size of a welded elevation frame?
  • Does Steelcraft offer a KD (knocked down) assembly for sidelight frames?
  • Are CAD drawings available for Steelcraft?
  • ELEVATION
  • What are Hold Open Closers & Magnets?
  • What is a 4430 / 4330?
  • What would cause a 4040SE not to hold the door open?
  • What causes the top latch of a 1690 to not hold in the retracted position while the door swings?
  • Can I use a Glynn Johnson 410 with a 4040 regular (pull side) mount?
  • Does a SEH require a door closer?
  • Can you manually pull a 4040SE out of hold open?
  • Are there any instructions for Von Duprin device maintenance?
  • Do we have conversion instructions for the E996 when shipping conversion kits?
  • Is there a conversion kit to electrify the LP373L lever control?
  • Are the Pushbar Retrofit Kits (PBKIT) the same for 98/99 and 33A/35A series devices?
  • Is GrainTech available fire rated?
  • What is the maximum door size for ITS/WHI fire rated doors?
  • What is the largest diameter hole that Steelcraft can provide for viewer preps?
  • What is the maximum glass light size on a 90 min (1 1/2 hour) fire rated door?
  • What is the maximum door size for UL fire rated doors?
  • What is the maximum glass light size on a 3 hour (180 minute) fire rated door?
  • What is the maximum size of a UL fire rated three (3) sided frame?
  • What is the maximum size of a ITS/WHI fire rated three (3) sided frame?
  • What fire ratings are available on DW-Series Borrowed Lights?