User questions

Question
Answer
  • Why would an 8310-865 RF Receiver for power operator have a flashing "RED" light?
  • Why is my Von Duprin Chexit device not lighting up or arming?
  • Why is my Von Duprin CX going into a weak alarm after the rearm delay?
  • Why is my Von Duprin QEL light flashing red and green?
  • CX will not arm. Red light on solid waits 10 sec, light goes out and cycle repeats
  • What would cause the Von Duprin Chexit device to have one red flash when armed then nothing?
  • What is the low battery threshold for the AD and CO Locks?
  • DOOR AND HARDWARE INSTITUTE
  • Is Steelcraft an active member of SDI?
  • What are ANSI BHMA hardware grades?
  • What is the maximum glass light size on a 90 min (1 1/2 hour) fire rated door?
  • What is the maximum glass light size on a 3 hour (180 minute) fire rated door?
  • Bullet Resistant Doors
  • What is the maximum size of a ITS/WHI fire rated three (3) sided frame?
  • SFIC
  • FSIC
  • What are the standard hinge and lock spacing for doors and frames?
  • Where is the Fire Label located on a door and a frame?
  • How are Butt Hinges located?
  • How close can the top hinge be to the top of the door?
  • What are the frame hinge locations for a 9'0" door opening?
  • Where is common cutout for Von Duprin EPT prep in Ives 224 Continuous Hinge?
  • What is 5, 10 and equal (NAAMM/HMMA) hinge spacing?
  • Does Ives offer a continuous hinge for lead lined doors?
  • What is a cylindrical lock?
  • Do Schlage cylinders meet BHMA A156.30 Grade 1?
  • EXIT FUNCTION 07
  • EXIT FUNCTION 10
  • Can you add double cylinder to an existing 99 rim device?
  • Is the Double Cylinder option available on Von Duprin vertical rod models of the 98/99 series exit device?
  • What are the part numbers for the ND lock spring cages?
  • How does the 98-2 or 99-2 double cylinder function affect the outside lever trim?
  • Schlage Engage Readers and Locks - Enrolling iClass CSN
  • Schlage MT20 Enrollment Reader - Enrolling 3rd Party Smart Cards via CSN
  • Can you set up a bit mask in Isonas for the Schlage smart credentials?
  • I cannot see the Credential Badge ID number of an enrolled credential in Engage.
  • Schlage Engage - "Credential has been used in the past and cannot be reused" Error
  • LE and NDE Sample Credential Encoding Information
  • How can I change the control code for the Engage Mobile credentials?
  • Cannot add a mobile credential to an Engage user.
  • How do I program Locknetics CM / CL legacy locks with the Schlage Utility Software (SUS) and Hand Held Device (HHD)?
  • Why don't I don't see the Mobile Credential tab in my Engage web portal for Assigning Mobile Credentials?
  • Schlage Mobile Credential – Troubleshooting Errors
  • Schlage Mobile Credentials - Enrolling Into Multiple Sites
  • When adding a credential or updating a credential I get an error that the No Tour Credentials Are Full.
  • What hinges can an EPT be installed with?
  • What mounting options are available with the 2030 Series closer?
  • Can a 450 overhead be used on a 48" wide door hung with butt hinges or offset pivots?
  • Can a Bar Coordinator be used with Offset Pivots?
  • What is the new number for the discontinued LCN CP150 center hung pivot?
  • Will a Senior Swing work with swing clear hinges?
  • How do you order a Senior Swing header for a 2810 on one leaf and a 2010 on the other?
  • Is there a conversion kit to add Electronic Dogging (ED) or Electric Latch Retraction (EL) to a 1690 or 1790 in the field?
  • Are the Falcon EL solenoids rated for continuous duty?
  • Is dogging available w/ EL option on 24 or 25 series devices?
  • Is a Von Duprin or Falcon EL device available in 12V?
  • Is there an EL conversion kit for the Falcon 2390 exit device?
  • Does Falcon offer an EL conversion kit for the 24 and 25 series exit devices?
  • What power supply is need for Falcon EL devices?
  • What are Hold Open Closers & Magnets?
  • Can a magnet, or sentronic device, be released and close the door from a button at a desk?
  • Can a Cam Lift hinge be used with LCN closers?
  • On which closer is the fusible link arm available?
  • Does Steelcraft prime paint doors and frame?
  • New FSIC driver info for the AL locks.
  • What replaced the A700-009 driver?
  • Why can't a new spring cage or driver be installed on an older AL lock?
  • What is the part number for the SFIC driver on the AL locks?
  • When ordering the ND lock less cylinder will it come with a tailpiece?
  • How long is the ND tailpiece for a thick door?
  • What is the part number for the driver for a FSIC on an S lock?
  • What is the part number for the full size core driver for the ND series?