User questions

Question
Answer
  • Will a key from pull side retract the Chexit device latchbolt when armed?
  • Does the Chexit device retract the latch bolt?
  • Will a "pull side" key cylinder retract the latchbolt on the Von Duprin Chexit 98/99 Rim device when "armed"?
  • Chexit goes into alarm with fast flashing LED and not locking after rearm time.
  • Why is my Von Duprin CX going into a weak alarm after the rearm delay?
  • Solenoid on Chexit pulls back and immediately lets go and alarm goes off with red solid light.
  • Where is the Deadbolt Monitor, Latchbolt Monitor, RX Switch, EL/EU Switch and Motor Assembly located in an L9000 Electrified Lockcase?
  • Why are the bolts larger on the 8102, 8103, 8103EZ, 8190, 9100, 9103EZ, 9190?
  • Does Von Duprin offer any pulls that through bolt to the Guard-X device?
  • What is the part number for the CX wiring assembly?
  • Can Von Duprin QEL/EL and CX be in the same device?
  • Can the Von Duprin Chexit device be ordered with LX latch bolt monitor?
  • What would cause an EL device to pull and release?
  • Where can I find timing instructions for the Falcon T lock?
  • When was e.Primus discontinued?
  • Can the XX-V, 19-V, 24-V or 25-V extension rod be used on the bottom rod?
  • When the HHD is plugged in the error "USB device not recognized" pops up
  • Schlage Express - Software Freezes Upon Clicking "Generate Program Files"
  • How do I program Locknetics CM / CL legacy locks with the Schlage Utility Software (SUS) and Hand Held Device (HHD)?
  • Why doesn't the AD-Series-Exit Device communicate with the Hand Held Device after rehanding the lockset?
  • What is a DC-200?
  • Do I have to couple each lock with the HHD/SUS after the coupling password is changed or updated?
  • Why is my HHD not connecting to my AD lock?
  • Why is the Von Duprin PS873 power supply buzzing or chattering?
  • How do you adjust the hold open time on a 4600 (4630/4640) operator?
  • What are Hold Open Closers & Magnets?
  • How do I wire an EL device to normally hold open the latch and release it during a fire alarm?
  • What would cause a 4040SE not to hold the door open?
  • What degrees of opening can a 4110 EDA be templated for?
  • Can a magnet, or sentronic device, be released and close the door from a button at a desk?
  • What would cause a 4111 HEDA to not hold open?
  • I can not remove the key from the cylinder on my BE365 deadbolt lock.
  • What keyed lock/function unlocks when inside knob/lever is turned?
  • Why can't I remove the control key from the core after the core is inserted into the lever?
  • I am unable to remove my key from a B600 B700 B800 deadbolt.
  • How do I remove an X lock from the door?
  • How do I remove a lever or door knob lock with decorative trim on it (no visible screws)?
  • How do you remove the cylinder from an A series knob?
  • Double Cylinder Keyed Entry Availability
  • Is the Falcon T381 a true classroom security function?
  • The key just spins on a B560R B561R or B563R deadbolt.
  • Why would the 996L trim not lock or unlock when installed with 98 or 99EO?
  • Why does my key cylinder spin and not lock or unlock the ND?
  • What is a Primus lock out cylinder?
  • When was e.Primus discontinued?
  • Engage NDE and LE - Mechanical Key Override and Audits
  • How many change or user keys are supplied with a lock?
  • What mortise cylinder cam is needed for KR4023?
  • I get three green blinks of the Schlage key and it says motor stall on my SUS/HHD during diagnostics?
  • What is Blockokey keying?
  • What are the different cylinder types available?
  • How to add codes through Amazon Key
  • MA451
  • MA641
  • MA581
  • H185
  • X571
  • X521
  • L9070
  • H511
  • X561
  • L9094EL/EU
  • D60
  • What is the part number for the SFIC tail piece for a W lock?
  • What is the ME9453?
  • What is the center to center for the Falcon H lock?
  • What are the part numbers for the inside and outside knobs for the L series?
  • Can you order the Schlage L series mortise lock with knob on one side and lever on the other?
  • The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?
  • What tool is needed to remove the security screw from a CO lock?
  • How to remove lock from Smart Things Hub
  • B series & BE series Spacer removal
  • How do I cut a door to accept a Falcon W series lock?
  • What is the minimum stile for Schlage locks?
  • Schlage S200 Series
  • What is an interconnected lock?
  • What is a cylindrical lock?
  • Do we have a Schlage conventional retrofit cylinder for Yale locks?
  • When are Panic Devices required?
  • How to order locks keyed alike?
  • What does the cylinder suffix BDC mean?
  • Why can't I get my JD YA6 cylinder to install into an AD-Series lock?
  • Is there an occupancy indicator for the ND40?
  • Outside lever on the T and RU 571's won't unlock after egress.
  • Why is the key locking and/or unlocking my E996L for a 9875?
  • What did the latch on the MD lock look like?
  • How do I remove the lever on an M lock?
  • What backsets are available on Schlage and Falcon locks?
  • Can the A-series knob be used on a D-series lock?
  • How to order an extended D knob series lock?
  • When did Everest 29 keyways become the default?
  • How do I assemble my ND75 / ND95 lock chassis?
  • How big is the Collins trim?
  • Will a Medeco key-in-lever cylinder fit into an ND lock?
  • What is the part number for emergency release tool for the D271 / B571?
  • BE489 - Pairing to Key by Amazon
  • Schlage Connect Smart Deadbolt via Key by Amazon
  • What is a display key?
  • How does the L9453 and LV9453 operate?
  • L9071
  • MA561
  • LM9350
  • LM9371
  • X511
  • L9060
  • L9080
  • A53
  • L9050
  • Does Schlage or Falcon manufacture a stainless steel cylindrical or mortise lock?
  • How do I order a lock for a non-standard or thick door?
  • Why is the lever binding on LV9000 locks?
  • What are the standard hinge and lock spacing for doors and frames?
  • Can the Von Duprin WS98/9927 exit device be operated as Night Latch function?
  • Do Schlage cylinders meet BHMA A156.30 Grade 1?
  • Why can't I LINK my AD-Series lock?
  • How do I change the function of the Von Duprin 7500 mortise lock from Lever ( classroom ) to NL ( night latch )?
  • Why does my 7500 retract the latch bolt but not re-lock the trim?
  • Schlage AL small format spacer installation requirements.
  • Why can't I lock my AL53 or ND53 lock with a key?
  • How do you remove an AL lock from a door?
  • L9095EL/EU
  • L9495EL/EU
  • L9493EL/EU
  • L9486
  • What is the part number for a privacy emergency key?
  • How to remove a double cylinder deadbolt?
  • KEYED REMOVABLE
  • T351
  • D66
  • D72
  • X501
  • How does the L9071 operate?
  • L9494EL/EU
  • L9492EL/EU
  • L9092EL/EU
  • L9093EL/EU
  • LM9380
  • Are the Schlage H series knobs sold separate?
  • What are the steps to remove an S lock from the door?
  • Can the B60n deadbolt fit a smaller bore hole in door?
  • What is the cause of my latch staying extended and I have to turn the door knob or lever to retract it?
  • Can I have multiple Hand Held Devices (HHD) coupled to the same lock?
  • How do I identify the old Falcon T lock chassis versus the new T lock chassis?
  • CM Lock Manual Programming Disabled
  • How to remove lock from Wink
  • Is there a plastic lever that fits over knobs?
  • What causes the error "Device does not support this action - E802" when I'm coupling an AD lock?
  • Can the credential reader be changed on a CO-Series lockset?
  • Why is my HHD not connecting to my AD lock?
  • What is thermal bow?
  • How do I change an AD-Series lock to a different AD-Series lock type?
  • Why does the Schlage button light up “Green” when I open the door?
  • Why did my CO Lock stop working after the Reader Module (electronics) was changed?
  • How can I get help for my Locknetics Products?
  • What is part number for the emergency key for privacy function locks?
  • What does the hotel indicator look like for the A, AL, D, and ND?
  • Can I put a Schlage Key-In-Lever cylinder into a Falcon D100 or D200 lock?
  • Does Schlage make a mortise lock that the lever on either side retracts the latch and a key on either side retracts the deadbolt?
  • How are interchangeable cores installed?
  • Is the keyed removable option KR available on Von Duprin aluminum mullions?
  • What is a Mechanical Lock?
  • What is a lock function?
  • Will the L9485 or L9486 operate without a hotel cylinder?
  • Von Duprin electrified mullions and handing details.
  • What cylinder do I use on a Von Duprin Keyed Removable Mullion?
  • How do I clear the HandNet for Windows error message, "Index or primary key cannot contain a null value" on a biometric HandKey?
  • Which keyed removable kit is used with a 4754, 4854, 9854, or 9954 mullion?
  • Is the blue ND lever tool shipped with each lock?
  • Explain the function for the L9485.
  • What is the L9080 function?
  • Explain the MA581 function
  • I want to use the same key for all of my locks, how can I do that?
  • How do I remove and reuse a Schlage Control lock?
  • What other locks can the blue lever removal tool 24002693 be used with?
  • Does the S200 cylinder require a sleeve for installation?
  • Key in lever
  • Key over-ride
  • MA521
  • LM9370
  • D53
  • L9485
  • L9480
  • How does the LV9050 operate?
  • L9453
  • L9458
  • D70
  • A70
  • D82
  • Why would the 25-R latch release the door by applying repetitive force to the 510L lever handle?
  • What drains the AA batteries on an CO-Series lock?
  • What drains the AA batteries on an AD-Series lock?
  • Chexit goes into alarm with fast flashing LED and not locking after rearm time.
  • What process should be followed to change the Credential Reader type on a AD-Series lock?
  • Is a standard cylinder keyway such as "C" available in SFIC?
  • Is the MA lock available with the RX feature?
  • What ligature resistant trim is available on the ND or L9000?
  • Moving from Wink System
  • What is the maximum number of glass bead kits that can be stacked?
  • What is the maximum door thickness a rim cylinder can fit on?
  • What is the maximum door thickness a rim cylinder can fit on?
  • What BHMA grade is the Schlage ND Series?
  • Warranty information on Allegion Commercial products.