User questions

Question
Answer
  • Can electrified hinges be used on QEL devices?
  • Where is common cutout for Von Duprin EPT prep in Ives 224 Continuous Hinge?
  • Are EPT preps available on the Paladin Series door?
  • Which electrified hinge is required or recommended for use with EL devices?
  • What is needed to keep the EL device retracted all day?
  • Do we offer HD-QEL?
  • Why is the 2Q option board required to operate Von Duprin QEL devices?
  • Is the SD option available with Von Duprin QEL 98/99 exit devices?
  • Hardware finish warranty
  • What is the finish warranty on Allegion products?
  • What is the warranty for Schlage commercial mechanical locks?
  • What is the Falcon lock warranty?
  • Are smart locks and electronic locks weather proof?
  • Price Books
  • I have an old PL series padlock what is the KS replacement?
  • Do we have a Schlage conventional retrofit cylinder for Yale locks?
  • Is the latch sold separate on the ND series?
  • What is the LCN fluid - "Liquid X" - temperature range?
  • Can the fluid in an LCN door closer be filled out in the field?
  • Do I need to order the LCN 4040XP closer X ST-3596 to get the cover screw to secure the snap on cover to the cylinder?
  • ULTRA LIQUID X
  • What templates do I use for the RX98L x E996L?
  • Where can I find LM9300 templates?
  • Where can I find templates for the 237L two point latch device?
  • Where can Von Duprin 6300 electric strike installation instructions or templates be found?
  • Where can I find a door template for the CS210?
  • Where can I find discontinued G lock templates?
  • Schlage Residential products, information and brochures?
  • What is the Buy American Act (BAA)?
  • Where is the catalog information and specifications on the Ives edge guards?
  • Where can I find the 24/25 series catalog?
  • How do I find ANSI BHMA codes and their meanings?
  • Where is the cross reference list for PS800 to PS900 series power supplies?
  • Where are Allegion Wiring and Riser Diagrams (Von Duprin, Schlage, LCN) ?
  • Is the SD option available with Von Duprin QEL 98/99 exit devices?
  • Do we offer HD-QEL?
  • What is needed to keep the EL device retracted all day?
  • Why is my Von Duprin QEL light flashing red and green?
  • Does the QEL device come with the EL wiring assembly?
  • Why is the 2Q option board required to operate Von Duprin QEL devices?
  • Does Von Duprin offer replacement QEL motors?
  • What power supply do I need for my 2 QELA devices with LCN auto operator?
  • How far down can an exit device be cut down in the field?
  • How many Von Duprin QEL devices can be connected to a power supply?
  • What is (SD) Special Dogging?
  • What is the most common practice for running electric power from a frame to the door and hardware?
  • Will the Von Duprin PS902 power supply operate the QEL device?
  • Will the PS900-2 RS operate the Von Duprin QEL device?
  • Why is my latch not retracting when I depress the push pad on an XP98/99 device?
  • Can the electric strike be used with a vertical rod device on a fire-rated door?
  • Can Von Duprin QEL/EL and CX be in the same device?
  • Can the EL or QEL conversion kit be used on the old Von Duprin 33/35 exit device?
  • Can the Von Duprin exit alarm ALK and electric latch retraction QEL or EL device be in the same device?
  • What are the amperage and power supply requirements for the Von Duprin Chexit (CX) devices?
  • Is a fire alarm board required for a Chexit using the PS914?
  • Why does the fuse blow in the power supply when arming the Von Duprin Chexit device?
  • How many Chexit devices can be operated from the PS914 power supply?
  • What gauge wire is needed for a CX device?
  • Why does a Chexit device blink once then powers down?
  • Why is my Von Duprin Chexit device not lighting up or arming?