Allegion
Terms of Use
Privacy Policy
Frequently Asked Questions
Ask your question
Entering your question as a complete sentence will provide more accurate results than keywords or phrases.
User questions
FAQs
Category List
“
No LED light on Schlage Encode
”
RELATED FAQS
Question
Answer
Why does the QEL cycle 3 times with a solid red led and does not work?
Resolution:
Improper mechanical adjustment or QEL calibration could cause the QEL cycle three times with solid LED and not work. First check mechanical adjustment on vertical rods or mortise lock device and co...:
Why is my Von Duprin CX going into a weak alarm after the rearm delay?
Resolution:
Chexit devices shipped prior to 8-24-2015 with solenoid - the solenoid pulls and drops, the alarm sounds, there is a solid LED or no LED light after the rearm t...:
Why would the controller on my 4600 (4630/4640) have no lights on display when powered with 120 VAC?
Resolution:
Verify that the 120VAC is present at the controller (measure 120VAC on the 2 wire gray cable from I/O board to controller -- red/black wires in gray cable). If present, but no lights on the contr...:
Does the ID3D HandKey and HandPunch have a red/green verification light like the F-Series?
Resolution:
Yes, the ID3D does have a red/green LED light option. It's used to indicate successful (green) or rejected (red) hand reads. The part number is GL-100 and it can only be installed in th...:
CT5000 Construction Mode
Resolution:
Creating a Master Construction Credential - From first power up or after clearing memory: Remove the CT5000 lid. Press and hold the Schlage button. Present a credential to the reader within ...:
How do you program the 8310-865 RF receiver?
Resolution:
To program the 8310-865 receiver: Set the dip switches 1 to the "OFF" (pulse) position. Set the dip switches 2 to the "OFF" (0.5s) position. Momentarily press the " No Delay" or "Delay" ...:
Solenoid on Chexit pulls back and immediately lets go and alarm goes off with red solid light.
Resolution:
The following could cause the Chexit solenoid ( devices shipped prior to 8-24-2015) pulls in then drop out with no alarm. Mechanical adjustment such as vertical rods. Disconnect t...:
The Hand Held Device (HHD) or Schlage Utility Software (SUS) will not connect to the CO200?
Resolution:
Make sure the HHD/SUS is set to USB communication by checking the small icon right of the "No Device Connected" message. The symbol should be a USB symbol when working with USB enable product...:
What are the TWO red SCHLAGE flashes on an AD400?
Resolution:
ONE red flash, One red flash indicates RF COM loss, the AD400 radio did not get an answer from the PIM400-485 radio or the PIM400-TD2 radio. The PIM400-485 will turn off it's radio if th...:
Why did my CO Lock stop working after the Reader Module (electronics) was changed?
Resolution:
CO Reader Modules are not individually replaceable, nor can they be swapped between locks. The inside and outside assemblies of a CO lock are a matched/mated set and cannot be swapped to change rea...:
What would cause my Chexit to go into a weak alarm 10 seconds after arming it?
Resolution:
The following could cause the Chexit device shipped prior to 8-24-2015 with solenoid driven to go into weak alarm with solid LED light: Wrong power supply- Chexit device requires a...:
How do I enroll a user in HandNet for Windows?
Resolution:
In order to enroll a user in HandNet for Windows, you will need to: - Log into HandNet for Windows (default login: username: 1234 password: new )- From the menu at the top, click...:
Why does the lock beeper on the AD-200 not sound when the Schlage button is pressed?
Resolution:
Check that the batteries are inserted into the battery holder in the correct polarity orientation.:
Can the credential reader be changed on a CO-Series lockset?
Resolution:
A Credential Reader MAY be replaced with another Credential Reader of the same type; however, a Factory Default Reset must be performed before the lock will function properly.:
What power supply replaces the Von Duprin 9VDC PS9 power supply?
Resolution:
The PS9 power supply was discontinued. The new exit alarm ALK can either use a 9VDC battery or 24VDC regulated power supply. There is no direct replacement for Von Duprin PS9 power supply. Cur...:
Chexit goes into alarm with fast flashing LED and not locking after rearm time.
Resolution:
Chexit devices shipped prior to 8-24-2015 with solenoid driven: Chexit device has a RX switch with a connector that needs to be connected to the Chexit module otherwise the alarm will sound af...:
Why does the PS900 power supply not provide any DC output when AC power light is on?
Resolution:
The following items may cause the PS900 series power supply to have no DC output voltage. 1. If the DC voltage selection jumper is missing, the power supply will not provide any D...:
Why would an LCN 8310-865 RF Receiver have a flashing "RED" light?
Resolution:
When the "RED" LED on the 8310-865 RF Receiver is blinking, it is receiving an RF signal (interference) from a non programmed device. When receiving this type of signal, it will not ...:
Why does the Schlage button light up “Green” when I open the door?
Resolution:
When unlocking the CO200 door by mechanical key override, the green led will be continuously ON until the key is released. This will occur after firmware CO.A.6 (or later) has been installed int...:
Auto-lock feature enabled on Schlage Home App but settings change
Resolution:
Check to see if any virtual keys have been set up allowing administrative permission level. Admin virtual key holders can adjust the setting in the Schlage Home app as well as the original ow...:
How does Cache mode work on AD400 and AD300 locksets?
Resolution:
An AD400 granting credentials access in “cache mode” will blink the Schlage with the normal green LED, followed by a brief red Schlage LED flash, indicating no RF communication and access was grant...: