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Gateway
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Gateway Mechanical Installation Training Slides
Resolution:
To review the Gateway training slides from October 2015, see this LINKThe Gateway Installation Instructions document number is P517-057. Copies are included with each Gateway.Mounting and Meta...:
Gateway Factory Default Reset (FDR)
Resolution:
A Gateway in FDR mode has a solid RED status LED on the top cover. (After the amber status LED during boot up) This solid RED status LED for FDR mode is the as shipped from the factory mode.A Gatew...:
ENGAGE Partner Accounts
Resolution:
Updated list for ENGAGE Partner Accounts are available HERE. ON-LINE devices and ENGAGE Partner AccountsAll ENGAGE ON-LINE devices must be commissioned to an ENGAGE Partner Account.ENGAGE...:
Gateway Commissioning with an ENGAGE Partner Account
Resolution:
The October training slides for Gateway Commissioning are here.Gateway is an On-line device, only partners will manage On-Line ENGAGE Products with Access Control Software. Commissioning assi...:
Gateway and LE/NDE LINKING (with any ENGAGE Device)
Resolution:
The October 2015 training for Gateway and NDE linking are here.LINKING with ENGAGE mobile became possible in June 2016 with ENGAGE 4.1. Training for ENGAGE 4.1 iOS is HERE, and ANDROID is...: