Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

What is the overall length of the 4640-480 shaft extender?

Resolution: Overall length of the 4640-480 shaft extender is 1".:

What are 5 Green flashes on card swipe on BE467 lock

Resolution: 5 green LED's at the Control lock means it is in capture mode. It could be an issue when the lock was commissioned. You can try to do a long press of the sync button. If that does n...:

How do you disable privacy button on NDEB?

Resolution: If you do not want to use the inside privacy button, the lock function will need to be set to storeroom function.You can do this at the lock with the Engage software on your phone.Log into the Enga...:

Can you order the senior swing mounting plate in special finishes?

Resolution: For other individual swing parts in a RAL Powder Coat or standard powder coats EXCEPT for Matte Black, order as normal and standard RAL add on costs apply to RAL finishes. This includes the -...:

What power is required for the wall adapter on the 6440XP?

Resolution: 110 volts are required for the wall outlet. Then the supplied plug (wall adaptor) takes it down to 24 VDC, which is the voltage needed for the motor of the 6440XP.See here for the 6440XP instr...:

What are Shabbat Locks?

Resolution: When it comes to an electronic lock, the Shabbat configuration basically eliminates the micro switches on the lock (this eliminates Toggle Mode) and they use a mechanical key to use from Friday eve...:

Can I order a specific finish for the levers and a different finish for the trim?

Resolution: Customers can order split finish with differing interior & exterior finishes, however we cannot apply different finishes on the decorative trim only. :

How Many Codes Can Be Stored in a Schlage Encode Plus Smart WiFi Deadbolt (BE499)?

Resolution: The Schlage Encode Plus Smart WiFi Deadbolt can store up to 100 user-generated codes at one time. This maximum code limit applies to both the Apple Home app and the Schlage Home app. :

Why are all my Engage site users suddenly losing access to all our doors?

Resolution: Most likely, the User Expiration date has expired. The default time is 5 years from date of activation.If a large number of Users stopped working at the same time, that is the first item to c...:

What is included with the NDE Motorized Chassis Assembly?

Resolution: Motorized Chassis Assembly Part Number N223-007 includes: (1) NDE Chassis Subassembly (1) Motor Actuator Subassembly (1) Main Wire Harness: