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FAQs

Can you mount a 4040xp top jamb on an 18” door?

Resolution: You can install a 4040XP top jamb mounted on an 18” door by using ST-2463. This ST is a templating change only. Uses standard parts.:

Can a 4040XP be used on a balanced door?

Resolution: Yes, you can use a 4040XP on a balanced door. You will have to mount the closer Top Jamb on the push side and use ST-1604 templating. Maximum door opening of 90 degrees.:

Can you use a 1461 closer in a pull side mount with a concealed overhead stop/holder such as a GJ100 or GJ410?

Resolution: If using a STD cover on the 1461 closer then use ST-1974 to template a the 1461 regular arm closer mounted pull side with a GJ100 or GJ410 series concealed overhead stop/holder. PLEASE N...:

At what temperature will an LCN hold open fusible arm release hold open?

Resolution: The fusible link will melt at temperatures of 165 degrees F and above, and thus releases the hold open function, allowing the door to close.:

What are the dimensions of the LCN 8310-845 relay module?

Resolution: Dimensions: 5.2 in W x 2.2 in D x 1.0 in H.:

Which Smart Locks are Currently Offered in Black Stainless (530)?

Resolution: The smart locks available in Black Stainless (530) finish, are the Schlage Encode, Encode Lever, Encode Plus, and Schlage Connect.:

What surface mount box is used with the 8310-813J?

Resolution: The 8310-819SJ surface mount box can only be used with the 8310-813J & 8310-813JWH, touchless Jamb actuators. :

Can Pure Access support multiple 2 Factor Authentication rules on an access point?

Resolution: No, only one 2 factor authentication rule is allowed per access point.:

How do you calibrate the door position switch (DPS) on a Von Duprin RU/RM device?

Resolution: Per the instructions, confirm the properly installed DPS magnet; connect with the Engage mobile app to the RU/RM and with the door closed select “Calibrate DPS” from settings. :

Is the Schlage Encode Plus Compatible with Third-Party Devices?

Resolution: The Schlage Encode Plus does not support third-party devices such as key fobs, RFID keycards, or NFC rings. This smart lock is specifically designed to work with authorized platforms and technologi...: