Ask your question Entering your question as a complete sentence will provide more accurate results than keywords or phrases.

FAQs

Are the L9040 and L9440 available with SK1 or SL1?

Resolution: There was a pricebook error that inadvertently listed them as available and were removed on September 02, 2022.:

Troubleshooting Schlage Home App Issues

Resolution: Experiencing issues with the Schlage Home app can be frustrating, but most problems are typically straightforward to fix. Whether you're encountering connectivity issues, trouble pairing your lock,...:

Does the Schlage Home App Have Two-Factor Authentication?

Resolution: The Schlage Home app does not currently offer multi-factor authentication. However, both the Schlage Home app and Schlage smart locks are secured with bank-level encryption, ensuring a high level o...:

Can Schlage Smart Locks Connect to the Schlage Home App via a Non-Password Protected Wi-Fi Network?

Resolution: Schlage Smart Locks require a password-protected Wi-Fi network to successfully pair with the Schlage Home app. For security reasons, the network used to connect your lock must have a password.:

Can you use an EPT10 power transfer with AD300 Lockset?

Resolution: You can use an EPT10 with an AD300 lock. It should be better than an electrified hinge to avoid wire breakage. :

What is the Mounting Bolt Size for the Schlage Encode Series?

Resolution: The mounting bolt size for the Schlage Encode Series (model BE489) is 2 inches in length and 1/2 inch in width.Length: 2"Width: 1/2"This measurement ensures compatibility with standard door prepara...:

How do you use a configuration flash card on a MT Series reader?

Resolution: It's the same for all devices: Power cycle the device. Present the config card within 1 minute of boot up. All the config cards say a triple beep indicates success, but in practice an...:

How to Set Up Two-Factor Authentication with HomeKit and the Schlage Encode Plus

Resolution: When the Schlage Encode Plus is paired with Apple HomeKit, you can enhance security by enabling two-factor authentication. Follow this step-by-step guide to ensure your lock is securely integrated ...:

History Not Displaying in Schlage Home App

Resolution: If you're experiencing issues with the history not displaying in the Schlage Home app, it may be related to the pairing sequence or a cloud connection problem. Below are solutions for different Sch...:

Schlage J-Strap Barn Door: Weight Capacity?

Resolution: The weight capability for Schlage J-Strap Sliding Door Hardware is to 220lbs. (100kg.) :