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FAQs

What is Republic's recommendation for field painting?

Resolution: Recommendation can be found in our Republic Tech Manual - under Miscellaneous section/Paint Specifications. See here. Republic uses an industrial grade primer which is a modified; water...:

Will a SFIC Cylinder work in a Schlage residential lock?

Resolution: The SFIC (Small Format Interchangeable Core) cylinder is not compatible with Schlage residential locks due to significant design differences. SFIC cylinders are typically used in commercial setting...:

How to Identify Schlage Hinges

Resolution: Genuine Schlage hinges have specific features that make them easily identifiable. One key feature is the embossed Schlage logo, which is located on the internal part of the hinge. This marking serv...:

Does Schlage make a Residential Lock that uses a Key Fob or Card Reader?

Resolution: Residential smart locks will work with codes, a key or with your smart phone via an app. Key fob locks are multi family locks. Currently there are no residential locks that Schlage makes...:

Lock Not Responding in Schlage Home App, But Keypad Still Works

Resolution: If your lock isn't responding to commands from the Schlage Home app but can still be operated via the keypad, this likely indicates that the lock or your phone is not properly communicating with th...:

What is the IP Rating for Schlage's Residential Electronic and Smart Locks?

Resolution: Schlage's residential electronic and smart locks do not have official IP ratings. However, these locks are designed to withstand typical outdoor conditions and are backed by Schlage's warranties: a...:

Do we offer HT on 3SP1?

Resolution: Ives does not offer Hospital Tips (HT) on the 3SP1 Spring Hinge.:

Does the “HID corporate 1000 plan cards” work with AD400 locks?

Resolution: As long as they're Prox and not 48-bit then it can be read. If they're 48-bit Prox, then none of our readers will read them. If they are iClass then iClass CSN needs to be turned on in...:

Why is my MR2 reader not working the same way as my new MTMS readers?

Resolution: The MTMS outputs magstripe data in Wiegand protocol rather than in Clock/Data....you need to use a CE-401-062 config card to change the Magstripe output to Clock/Data, then Enable CT5000 Clock an...:

Does Schlage offer a Smart Lever option?

Resolution: Schlage has two Smart Lever options available:FE789 the Schlage Encode leverandJFE109 the Dexter by Schlage Connected lever Need help determining which lock is best suited for you? Pleas...: