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FAQs

Which columns are required in Isonas user import template?

Resolution: Only 2 columns are required: First Name, Last Name :

How do you delete a tenant in Pure Access Manager?

Resolution: Here is how you can delete a tenant in Pure Access MANAGER: Log into SysAdmin and go to tenants tab, select the tenant to be deleted, and Delete Tenant button will be in upper right :

Is Schlage part number 47317537 Advanced Secure Module - Exterior Door Kit is the same as Isonas part number ACC-EDK-3A?

Resolution: Yes, the ASM module has 2 different part numbers, but they are the same exact product.:

Will OEM200 read Schlage EV3 technology?

Resolution: Yes, it will read both EV2 and EV3 with firmware 21.02.01 or higher. :

Does CTE have switch settings that can be changed?

Resolution: Yes, CTE has input switch settings that allow the input active or inactive to be changed. The switches are directly above the Input LEDs and Input connector blocks. :

What is the return distance of the Elan lever on the FE410 lock?

Resolution: Elan lever return is 1.5 inches from the door face. :

What gauge materials are available for the Republic SE/SH Series?

Resolution: Frame assemblies shall be made of standard stick components, fabricated from prime quality 16, 14 or 12 gauge Cold Rolled, Hot Rolled or Galvannealed Steel, 18, 16 or 14 gauge. Where sticks ...:

What are the available plug face finishes for the NDEB and LEB locks?

Resolution: The available plug face finishes for the NDEB and LEB locks are: 606, 622,626 and 643e :

What are the different Republic fire label classifications?

Resolution: The Republic Fire Label Classifications can be found in our Republic Tech Manual, Labeled Section/Fire Doors. See here. :

What is the part number for the MTB reader cover single gang in black?

Resolution: Single gang cover in black Schlage Bluetooth Logo: 47317564 Mullion cover in black Schlage Bluetooth Logo: 47317558 :