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FAQs

My Von Duprin PS873 is putting out 38-40 volts DC. Do I need another power supply?

Resolution: Yes, the PS873 was considered a "regulated" power supply. The voltage should NOT exceed 24.7 volts DC. If the voltage reads more than that, replace it with the current PS914-2RS p...:

Does Falcon offer a Full Size Interchangeable Core?

Resolution: Falcon does not offer a Full Size Interchangeable Core (FSIC) Cylinder, only the Small Format Interchangeable Core (SFIC). :

Can I use a cylinder on a Falcon MA311?

Resolution: This is not possible as the Falcon MA311 does not have any cylinder retaining components in the lock case. :

On Split Key Construction Keyed orders, will the SKD be operated by the same Construction Key as all other Cylinders?

Resolution: The SKD will be operated by the same Construction Key as all other Cylinders. :

What is the drop-down dimension of the SC71A-62A shoe?

Resolution: The drop down on the Falcon 62A shoe is 1.66”. See here for installation instructions.:

Compatibility of Encode Plus with Android Phones

Resolution: The Encode Plus is compatible with Android phones through the Schlage Home app. However, key features like HomeKit integration and Express Mode require an iPhone. These features are central to the ...:

Do both levers clutch on the LV9482 ?

Resolution: Both levers on the LV9482 use the Vandlgard function to rotate freely down, but neither will retract the latch. :

Do both levers clutch on the LV9082?

Resolution: Both levers on the LV9082 utilize the Vandlgard feature to rotate freely down, but neither will retract the latch. :

Can the L9090/L9092 lock case be modified for use as an L9091/L9093/L9095?

Resolution: NOTE: Opening a Schlage L9000 mortise lock case voids the warranty. The L9090/L9092 lock case can be converted to a n L9091/L9093/L9095 lock case. This allows the lock case to accept a ...:

What is the distance needed from the centerline of the NDE bore hole to the bottom of door?

Resolution: You will need a minimum of 34 inches and maximum of 48 inches. Please check with local ADA/fire code for compliance. :