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FAQs

Are Schlage Encode Series Locks Z-Wave Compatible?

Resolution: If you're considering Schlage Encode series locks and wondering about their compatibility with Z-Wave, here's what you need to know:The Schlage Encode series locks, including models BE489, BE499, a...:

What are the dimensions for the Deadbolt and Latch Cutouts in the L/LV9000 Armor Front?

Resolution: Please see drawing below for dimensions of the cutouts for Deadbolt, Auxiliary Latch and Latchbolt used on the L/LV9000 Armor Front. The material thickness is .039". Note: Not all ...:

Why Is There a Hole on My Battery Cover?

Resolution: If you’ve noticed a small hole on the battery cover of your Schlage Sense (BE479) or Schlage Connect (BE468/BE469) locks, this is the speaker hole designed for these models.Do not install additiona...:

Does the Falcon TM series meet Buy American Act (BAA?

Resolution: The Falcon TM series meets the Trade Agreement Act (TAA).:

Are the spring cages the same for Falcon electrified and non-electrified TM series?

Resolution: The spring cage assemblies are the same for both electrified and non-electrified Falcon TM series.:

How do the FSIC Schlage tailpieces for the Falcon TM series install?

Resolution: The FSIC Schlage tailpieces/drivers for the Falcon TM series will snap into the cap similar to Schlage ND series FSIC tailpieces/drivers. :

How do the Falcon 24/25 extension rods attach to the top rods?

Resolution: The extension rods attach at the BOTTOM of the top rods, NOT at the top (like Von Duprin). The top of the top rod is then cut to the desired length and a new hole is drilled for the cotter pi...:

Is a power supply required for the Von Duprin 2670 Guard X alarm lock?

Resolution: No, the Guard X is operated with a 9 volt battery or 110 AC plug in adaptor called the PT790. :

What is the 526 finish now available for the Von Duprin 22 model?

Resolution: The 526 finish is a powdercoated color that looks like satin chrome (US26D) when applied by Von Duprin. :

Is the Falcon 718 TL still available?

Resolution: The Falcon 718 TL is still available but only as an "Engineering Special". :