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FAQs

Will the Von Duprin 6111 work with the Von Duprin 22 Rim device?

Resolution: Yes, the Von Duprin 6111 Rim electric strike works with the Von Duprin 22 Rim device. :

What cylinder is used with the Von Duprin 990 NL R/V trim when used with the Von Duprin 98/9949 Cable Device?

Resolution: The Von Duprin 990 NL R/V pull trim will use a rim cylinder when used with the Von Duprin 98/9949 cable device. :

Can the Falcon 25 M device be rehanded in the field?

Resolution: No, the Falcon 25 M must be "handed" from the factory. It is NOT considered "field reversible". :

Does the cylinder key lock/unlock the lever function on the Von Duprin E996 lever trim?

Resolution: No, the cylinder key is intended to only retract the latches for key entry. The NL Drive Screw MUST be left in the master cam of the exit device (for Rim/Vertical application). &n...:

Why is the vertical rod backset different from the centercase backset for the Von Duprin 98/9947 WDC devices?

Resolution: In an effort to get the rods "closer" to the edge of the wood door, an "offset" link is used between the rod backset (1 5/16") vs. the 98/9947 WDC centercase backset (2 1/2"). This allows the...:

For surface wiring with the SEM7830 magnet; what surface metal raceway is used?

Resolution: Surface Metal Raceways are commonly called Wiremold and can be found at a hardware store. This is used to run wires in many applications, such as in schools. For Surface Metal Race...:

L9000 vs LT spring cage

Resolution: Using the LT spring cage on a L9000 lock or a L9000 spring cage on a LT series lock, can cause the lever to either sit proud or sag. :

Is the LCN -3054 hold open clip the same for all hold open tracks?

Resolution: As of Feb 8th, 2016 LCN launched a new Hold open clip for Track Series Closer. This -3054 hold open clip is universal and is used in all LCN track series hold open tracks. :

Will the Schlage Encode Plus Work Without Internet Access or During a Power Outage When Using Apple HomeKey?

Resolution: The Schlage Encode Plus Smart Wi-Fi Deadbolt is designed to function even during power outages or periods without internet access, thanks to its battery-powered design. Here’s how it operates under...:

Are Schlage keys read tip to bow or bow to tip?

Resolution: Bittings (key cuts) on Schlage keys are read in different directions based on if they are Full Size or Small Format keyways. Full Size key bittings are read from the bow t...: