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FAQs

How Do I Know My Schlage Keypad or Touch Lock Has Low Batteries?

Resolution: Schlage keypad locks are designed to alert users when the batteries are running low or critically low, ensuring you have enough time to replace them and avoid being locked out. Each model has speci...:

Can the 4030T roller be purchased by itself?

Resolution: The 4030T roller is pressed into the arm which cannot be done in the field, so the roller is not available by itself. To get the roller you will have to purchase the arm assembly-4030T-3077T x Fi...:

What screws come with the Falcon SC Series closers?

Resolution: The Falcon line up of closers ( SC70A, SC80A, and SC60A) have a universal screw pack which includes wood screws, SRT screws, machine screws and thru bolts. The exception is the SC90A series which o...:

Is Olivari trim offered offered with an indicator?

Resolution: The L9000 Locks when ordered with Olivari trim are NOT offered with the indicator option. Mechanically the indicators will work with the Olivari trim but they are not sold as a package. ...:

When did the 4040XP snap on cover clip change?

Resolution: The LCN 4040XP cover clip changed in July of 2022 with the launch of the new 4040XP cylinder design. The change to the cover/cover clip was the addition of a retaining clip to the snap on cov...:

How do I know what size LCN closer is needed for an application or opening?

Resolution: In the LCN catalog, at the end of each closer section, there are charts that tells what our recommendations are for the size of door you have and what size is needed if ADA codes need to be meet....:

My 6440XP, mounted Parallel Arm will not calibrate and I get the three beeps?

Resolution: Issue: When trying to calibrate with pressing the CAL button twice, you will get the double beep The Cal LED is blinking blue (in calibration mode) Opened ...:

Can the 41 or 42 knob be ordered with an LV function?

Resolution: The 41 & 42 knobs are NOT offered with the LV9000 Vandlgard functions.:

What door thickness does the indicator cam ship with standard with on L9000?

Resolution: As of late March 2022, the below changes were implemented: Below pertains to Extended Equally (EE) doors, all other applications MUST be reviewed by Technical Support (877) 671- 7011 Option ...:

Will a 1250 Hold open arm physically fit onto a SC61A cylinder?

Resolution: Yes, a 1250 Hold Open arm will physically fit onto the SC61A cylinder. :