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Answer
What is the minimum length to which an XY hinge can be cut?
Resolution:
XY hinges can be cut to a minimum length of 69 inches. However, the hinge must be cut from both ends. For example, a 119-inch hinge can have 25 inches cut from each end to make it 69 in...:
How can you override a device schedule in Engage?
Resolution:
If the door is on an unlock schedule and you need to lock it down, you can present a Toggle credential to the lock. Toggle will lock an unlocked door, or unlock a locked door. After you t...:
What closer replaces the LCN 4040FP or 4040T FP closers?
Resolution:
The 4040XP closer is a direct replacement for the 4040FP closer. The 4040XPT closer is a direct replacement for the 4040T FP closer. :
How can you tell if FE410F model will work Mobile Credential?
Resolution:
Not all control locks are Schlage Mobile credential capable. The locks that are Schlage Mobile credential capable will have a white dot in between the battery jump points on the front of the ...:
When was each version of the control lock released?
Resolution:
Here are the release dates: 2016 -- Original Control 1.0 July 2019 -- Control 2.0 April 2021 -- Control 2.2 October 2021 -- control 2.3 :
How does DPS switch work?
Resolution:
There are 2 parts to the Door Position Switches (DPS) Door side is reed switch and trim side has a magnet Reed switch detects when magnet is disconnected :
How many schedules can be assigned to one IP Bridge?
Resolution:
You can assign up to 29 schedules on an IP Bridge. :
What server information should be in Engage for Isonas linked sites?
Resolution:
When using Engage with the Isonas software, in the server information please use the following: cloud-iot.isonas.com :
What server information should be in StratIS Engage sites?
Resolution:
When using the Engage with the StratIS software, under the server settings use the following: https://allegion-api.stratisems.com :
Is Pure Access compatible with PIV type Government issued credentials?
Resolution:
You cannot use PIV/FIPS/TWIC with the Isonas Pure Access systems. They are not compatible. :
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