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FAQs

Can I use the 996 L NL "Rigid" lever trim with the E7500 mortise lock?

Resolution: NO, the Von Duprin E7500 mortise lock locks/unlocks the 996 L M lever with electric power. You CANNOT use a RIGID lever trim with the E7500 mortise lock. The lever must be ACTIVE for th...:

Does the Von Duprin 98/9927 GBK have a shim for the latches?

Resolution: No, the 98/9927 GBK uses a shim for the centercase (1/4") and the rod guides (1/8") but there are NO shims for the latches at the top and bottom of the door. They are NOT required. :

Can the 718 C be used for the 25 Rim/Surface Vertical devices?

Resolution: Yes, there is a 718 C cylinder plate for the 25 Rim/Surface Vertical devices. This is called 718 C R/V in the Falcon Price List. :

When did the Falcon Closer series change from SC60, SC70, SC80, and SC90 to SC60A, SC70A, SC80A, and SC90A?

Resolution: The SC60 and SC80 changed to SC60A and SC80A in April 2017. While the SC70, SC90 changed to SC70A and SC90A in August 1, 2017. :

Can you convert the Falcon MA851 to MA881 in the field?

Resolution: In field conversion from fail safe to fail secure (or from fail secure to fail safe) is not possible on the Falcon MA series because different lock bodies are used. A7851-12-xx...:

Do the CO locks with the 40 function (privacy) come with privacy stickers?

Resolution: CO locks with the 40 (privacy) function are supplied with the stickers as shown below: :

Do AD locks report the key override to access control panels?

Resolution: Yes, the AD's have a key override switch output. Most access control systems will give an MLO alert but some do not. :

How do I order programming on Magstripe cards?

Resolution: When ordering Mag Stripe cards, the default on the order is an unprogrammed magstripe card. The credential order form doesn't specifically ask about magstripe programming, so when ordering th...:

What is the L9000 Key Override Feature?

Resolution: This optional feature allows the outside key to retract the deadbolt and/or latchbolt, overriding the inside thumbturn when it is being held in the locked position. This option is integrated ...:

How do you change a standard M490DE or M490DEP into an M490DE-2?

Resolution: You would need these components to accomplish this: P44487825 M490 DEL 2 CABLE ASSY P44488377 490/450 DBK - Double Magnet Connector Kit (Screw Mounting Pack Sold Separate) P44488443 M...: