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FAQs

What is the part number for a Best key from Schlage?

Resolution: Schlage offers the Best style keys with the Best keyways only as blanks. Part # 35-310 order in multiples of 50. :

How do you use a pushbutton to set the Relock Time Delay on a GF3000BRD?

Resolution: Connect the black ARS wire and the Violet ATD wire to a separate pushbutton. Follow the steps as in the install guide. Instead of touching the wires together you use the action of the pushbut...:

Will the Von Duprin 6112 electric strike work with the Falcon 19 R?

Resolution: Yes, but the template shows the former Monarch 19 R device and the "deadlatching" cam may not be depressed fully when the latchbolt from the exit device is engaged into the electric strike pocket.&...:

How many Chexit devices can I operate from a PS902 power supply?

Resolution: Von Duprin only recommends operating one Chexit from the PS902. The 24 volts motor now pulls 1 amp at 24 volts DC so operating 2 Chexit devices at once might "max" out the power supply if pow...:

How do you convert the Falcon 912L trim to NL?

Resolution: The standard 912L trim (lock/unlock) can be converted by adding the NL spring (part number 600339) to the locking lever behind the cylinder cam on the trim. :

Are the KR mullion kits the same for Von Duprin and Falcon?

Resolution: Yes, the KR kits are the same for Von Duprin and Falcon steel mullions. There are NO KR kits for the aluminum mullions. :

What Falcon trim model was formerly called "Trident"?

Resolution: The model 920 trim was called "Trident" by the Monarch company.:

Does Schlage offer a cylinder cam for the Trilogy Dl12/Dl1300 Series?

Resolution: Schlage does not offer an equivalent replacement for the Alarm Lock HW1349 Schlage Standard Cam for use with the Trilogy Dl12/Dl1300 Series. See below for pictures of the&nbs...:

How do I order a Custom Coined Key from Schlage?

Resolution: As of June 25, 2022 Schlage has implemented specific keys by part number to be used when a custom coined key is needed. If a Coining Die does not currently exist one MUST be ord...:

Is the Schlage L9000 HSLR trim handed?

Resolution: All L9000 HSLR trims are handed and cannot be changed in the field.Handing must be specified when ordering. See the HSLR Data Sheet here for more detail...: